Podiatry Administrative Support

Podiatry Administrative Support - Band 3

1 Permanent Contract

1 Fixed term Contract -2 years

This post holder will work as part of the Whittington Health Podiatry Service. This will include PC work, general administration work and coordinating the appointments system.

Post holder will carry out basic triaging of calls and liaise with clinical service teams within the organisation to ensure that patients are appropriately given information and followed up. To know when to seek guidance and support from the clinicians when appropriate.

Post holder will be competent in the use of the computer software RIO, including the cancellation and booking/rebooking of patients.

Post holder will also support with Podiatry service administrative duties and work across both Haringey and Islington sites as required by the service needs.

Depending on the requirements of the team, the post holder may be required to work a shift pattern between the hours of 8am to 6pm.The post holder will also be expected to travel across Whittington Community Sites if required.

Please refer to job description for a full list of main duties

Post holder will carry out basic triaging of calls and liaise with clinical service teams within the organisation to ensure that patients are appropriately given information and followed up. To know when to seek guidance and support from the clinicians when appropriate.

Post holder will also source, register and upload documents for new patients, book and reschedule appointments for patients and process the outcomes from appointments.

Post holder will be competent in the use of the computer software RIO, including the cancellation and booking/rebooking of patients.

Post holder will represent the Whittington Health Podiatry Team in a professional and friendly manner at all times.

Post holder will also support with Podiatry service administrative duties and work across both Haringey and Islington sites as required by the service needs.

Depending on the requirements of the team, the post holder may be required to work a shift pattern between the hours of 8am to 6pm.The post holder will also be expected to travel across Whittington Community Sites if required.

Whittington Health is an innovative organisation which delivers seamless high quality health care for patients at the Whittington hospital and in the community boroughs of Haringey and Islington. This post is based in Islington but the post holder will be required to work in Haringey depending on service needs. Whittington Health is situated in a vibrant and exciting area of London with a fascinating socially and culturally diverse population; such diversity ensures that the delivery of excellent health care is always both challenging and rewarding. Haringey has excellent public transport links and is therefore highly accessible.

This post holder will work as part of the Whittington Health Podiatry Service. This will include PC work, general administration work and coordinating the appointments system.

Post holder will carry out basic triaging of calls and liaise with clinical service teams within the organisation to ensure that patients are appropriately given information and followed up. To know when to seek guidance and support from the clinicians when appropriate.

Post holder will also source, register and upload documents for new patients, book and reschedule appointments for patients and process the outcomes from appointments.

Post holder will be competent in the use of the computer software RIO, including the cancellation and booking/rebooking of patients.

Post holder will represent the Whittington Health Podiatry Team in a professional and friendly manner at all times.

Post holder will also support with Podiatry service administrative duties and work across both Haringey and Islington sites as required by the service needs.

Depending on the requirements of the team, the post holder may be required to work a shift pattern between the hours of 8am to 6pm.The post holder will also be expected to travel across Whittington Community Sites if required.