Podiatry Administrator/Healthcare Assistant

6 days ago

Greater London, United Kingdom MT Consulting Group Full time

Podiatry Administrator/Healthcare Assistant Join to apply for the Podiatry Administrator/Healthcare Assistant role at MT Consulting Group We are looking for an enthusiastic, motivated and reliable full time administrator and clinic assistant to join our very busy, efficient and friendly Podiatry team; based at Northwick Park and Ealing Hospitals. Monitoring appointment slots, to ensure fully utilised Assist the Team Leader with the induction of new staff Answer general queries on the emergency foot email Register new patient appointments and transport Book follow‑up appointments as per Podiatrists requests Block/open podiatry clinics Cancel/rearrange appointments as per clinician request; use Cerner to update patient records Allocate clinic appointments using Cerner Use NHS.net for communication Monitor the emergency foot generic email and forward new referrals to triaging podiatrist at each site Regularly check answer‑phone Contact patients by telephone to cancel and rearrange appointments, answer, and deal with a variety of telephone enquiries on generic phone number Greeting patients arriving for appointments Rebook appointments to patients who are unable to attend Ensuring the Departments failure to attend policy is followed Perform patient blood glucose and clinical observations testing as required Ensure the availability of snacks and beverages for patients as necessary Assist patient to the toilet and supervise them whilst using if required due to impaired mobility Escort or assist transfer patient to Xray or Pharmacy department during their clinic appointment if required Assist in clinical procedures that training is provided for by the Podiatry team and the OPD Nursing team Be aware of individual patient needs London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We Run Major Acute Services At: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top‑rated hyper‑acute stroke unit and one of only three hyper‑acute rehabilitation units in the UK St Marks Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. To view the main responsibility, please see the attached Job Description and Person Specification. #J-18808-Ljbffr

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