Retail Customer Service Representative

2 weeks ago

Musselburgh, United Kingdom William Hill Full time

**Location**

Eskside West, Musselburgh EH21 6RB

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

20 hrs
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

  • Helpdesk : Customer Service Administrator

    22 hours ago

    Musselburgh, United Kingdom Atalian Servest Full time

    **Reference: TS/SS/12-10/641/1** **Job Title: Customer Service Administrator** **Salary: Competitive** **Contract: 1 Year** **Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday,Variable Shift Rota - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per week** **Location: Musselburgh - _Applicants must have the right to work in the UK_** **Business...

  • Event Sales Representative

    2 weeks ago

    Musselburgh, East Lothian, United Kingdom CJB Resourcing LTD Full time

    Event Sales RepresentativeMusselburgh| Immediate Start | Full Training ProvidedAre you a confident communicator with a natural ability to engage others? Are you looking for a role that combines people skills, purpose, and variety?Our client is looking for enthusiastic and professional individuals to join their team as Event Sales Representatives, promoting...

  • Retail Assistant

    2 weeks ago

    Musselburgh, United Kingdom Holland & Barrett Full time

    Job Type**: Permanent** Store Location**:High Street, Musselburgh** Hours**:12 hours per week** Salary**:£12.65 per hour, 25% colleague discount, 28-days annual leave pro rata** **THE JOB** **Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?** **Then look no further** Our **Retail...

  • Trainee Optical Retail

    2 weeks ago

    Musselburgh, United Kingdom Specsavers Full time

    **Musselburgh** **Full Time - 37.5 hours (One day over weekend required, likely to be Sunday) - or Part Time 3 days a week - Set working rota** **£50 on target earning bonus, paid monthly** **Free parking** **15-20 min walk from Train Station** **Staff discount + Friends and Family discount** **Progression and development plans for those who desire...

  • Customer Service Assistant

    1 week ago

    Musselburgh, United Kingdom Britbet Racing LLP Full time

    **Customer Service Assistant (Betting) - PAID TRAINING** A Customer Service Assistant with Britbet is a customer service based role, which involves placing bets on behalf of Racing Guests and in turn paying out winning ticket/s. This requires the use of a touchscreen terminal to navigate around the different racecourses and bet type. You will have the...

  • Customer Service Assistant

    3 days ago

    Musselburgh, United Kingdom Britbet Racing LLP Full time

    **Customer Service Assistant (Betting)** This role with Britbet is a customer service based role, which involves placing bets on behalf of customers and in turn paying out winning ticket/s at the Racecourses. You'll be expected to serve guests at their tables in the lounge area of the Stadium, pro-actively speaking to them to ensure their bets are placed...

  • Retail Assistant

    3 days ago

    Musselburgh, United Kingdom Farmfoods Full time

    **Retail Assistant - Part Time, 16 hours.** We are looking to recruit a new retail assistant for our shop in Musselburgh, East Lothian. We offer a permanent part time position working a variety of shifts, with a minimum of 16 hours worked over 4 days from 7 each week, including weekends. **Pay & benefits**: The amount that you will earn depends on your...

  • Trainee Optical Retailer

    7 days ago

    Musselburgh, United Kingdom Specsavers Full time

    **Musselburgh** **Full Time - 37.5 hours (One day over weekend required, likely to be Sunday) - Set working rota** **£50 on target earning bonus, paid monthly** **Free parking** **15-20 min walk from Train Station** **Staff discount + Friends and Family discount** **Progression and development plans for those who desire it** **Close knit...

  • Retail Store Assistant

    7 days ago

    Musselburgh, United Kingdom Cancer Research UK Full time

    Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail store assistant £10.42 per hour Reports to: Shop manager Department: Trading Location: Musselburgh Contract: Permanent Working hours: Part time 15 hours per week At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every...

  • Customer Service

    2 weeks ago

    Musselburgh, United Kingdom Royal Bank of Scotland Full time

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in Musselburgh -...