Medical Secretary

North Leverton Surgery

**JOB TITLE: MEDICAL SECRETARY**

**REPORTS TO: PRACTICE MANAGER**

**HOURS: 20 hours per week**

**Job Summary**:
To provide general secretarial support to the Practice Manager, Doctors and Health Professionals involving word processing and audio typing skills with general clerical work over two sites.

**Responsibilities**:

- To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Practice Manager with all clerical and administrative duties.
- To make appointments, bookings, cancellations using the Choose & Book system as required.
- To attend meetings (to include Choose & Book) as required
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinical system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the administration clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
- To receive and dispatch mail and maintain a pending system.
- Ensure the practices mail is franked and posted on a daily basis.
- Update relevant policies on an annual basis.
- Keep up to date with current legislation of job role.
- Attend relevant meetings both in house and external when recommended by the Practice Manager.
- Responsible for covering the secretarial team, implementation of the Primary Care Surgical Scheme referrals and booking of appointments.
- Summarising patient records.
- Responsible for covering for new patient links, recording when records are received and read coding on patient notes in the absence of the current postholder.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From £10,400.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- sturton road, DN22 0AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: One location