Medical Secretary

23 hours ago


Steeple Langford, United Kingdom Ramsay Health Care UK Full time

Job Description

Medical Secretary | Winfield Hospital | Full Time 37.5 Hours

An opportunity has arisen for a Medical Secretary to join our busy team at Winfield Hospital. This role provides high quality secretarial support to Consultants and would suit an individual who is passionate about delivering excellent customer service.- Act in a professional manner at all times when dealing with internal and external customers- Promote the company in a positive manner both internally and externally Demonstrate a good work ethic that includes punctuality, integrity, respect of others and a commitment to professional practice- Adhere to Ramsay policies and procedures- Be responsible and accountable for own designated responsibilities- Participate in the annual Performance Development Review process- Undertake reasonable training and development in order to retain and improve upon existing skills- Treat all customers with respect and equality whilst meeting all aspects of our services in a timely and professional manner- Recognise and tolerate individual differences in others including gender, sexual preferences, age, disability and culture in line with Ramsay Health Care Equal Opportunities and Dignity at Work policies- Maintain communication networks with key senior managers, staff and other stakeholders so that quality business outcomes are achieved Dress and personal presentation reflect the requirements of the Ramsay Health Care Dress Code- Demonstrate the ability to work both independently and within a team structure Behave in a friendly and supportive manner to other employees- Work collaboratively and cooperatively with all members of the team- Resolves any workplace conflict in a professional manner through the correct organisational processes Assist new members of staff to effectively perform their role Demonstrate good communication skills- Liaise with colleagues and stakeholders and report outcomes or needs to the relevant function manager or Director- Attend departmental meetings and read relevant communications while contributing to improving standards of services in line with the needs of the business- Provide high quality, personal secretarial service to consultant; In relation to consultant practice, responsible for: hospital bookings, diary management, office management, invoicing and credit control as required- Maintain confidential patient records as per Ramsay Health Care policies Liaise regularly with internal and external customers-
- Support Differentiation initiatives

In return we offer:
- Competitive salary- Enhancements for unsocial hours- Ramsay benefits scheme- 25 days annual leave + 8 bank holidays- Contributory Pension Scheme- Free parking and subsidised staff restaurant- Long service award (every 5 years £75 voucher, 10 years £150, continuing upwards)- Life Assurance (3 x annual salary paid to who every you choose)- Excellent ongoing paid training and development opportunities

About Us

This role is based at Winfield Hospital, which is a leading private hospital on the outskirts of Gloucester. Reception is a very busy department - we have three fully equipped operating theatres, a six-bedded recovery unit, an accredited endoscopy unit and twelve outpatient consulting rooms with associated examination and treatment facilities.

Ramsay Health Care UK is one of the leading providers of high quality private patient and NHS Services in England, with a network of over 30 acute hospitals and Treatment Centres. Ramsay is part of a global hospital group operating 116 hospitals and day surgery facilities across Australia, UK, France and Indonesia.

For further information, please contact Mark Thompson on
01452 337347
- Winfield Hospital is committed to quality, equality and opportunity for all._

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.


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