Administration Team Lead

1 week ago

Exmouth, United Kingdom Imperial Medical Practice Full time

To oversee the administration team and support operations of the practice, ensuring staff achieve their primary responsibilities, you will also develop/implement/embed efficient office processes and procedures to legislations. You will also be responsible to lead the administrative team, supporting staff development, provide guidance and direction, ensure staff are up to date with Mandatory training with support from the Management team. The following are the core responsibilities of the Administration Team Leader. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

General filing Processing of new patient registration forms and T/R forms as and when needed Assisting Doctors with general secretarial duties as and when require Dealing with patients on Reception Desk when required Provide cover for members of the administration team as and when required. Overseeing the administration team and support operations of the practice, ensuring all staff achieve their primary responsibilities Identifying and delivering team training when required Working with the Assistant Practice Manager to plan and compile administration staff rotas - Coordinating the provision of temporary administrative and reception staff, ensuring sufficient cover is provided for periods of leave and other staff absences Reviewing and updating all administrative and reception policies and procedures as required Developing, implementing and embedding efficient office processes and procedures to adhere to extant legislation Updating the appointment system to reflect leave and other approved leave Leading all administrative staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training with the support of the Management team Participating in staff appraisals as required Support the practice manager in the maintenance of the practice website and social media accounts Acting as building fire marshal, ensuring evacuation lists are current and that the visitors log is used appropriately

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