Community Health and Wellbeing Worker

**MAIN DUTIES AND RESPONSIBILITIES**: Monthly household visits (or more frequent if the household need requires it) within a defined geographical area (defined as a micro area). The visit entails building relationships and providing relevant knowledge to individual householders as identified. This is a proactive and integrated approach. Relationships Develop meaningful relationships within the local community including the Community Hubs Getting to know the wider support services eg housing, education and employment at regular training sessions Have regular contact with the local social prescribing team and the local GP practices Build close relationships with the CHWWs from the other sites across the integrated care area via monthly training sessions Support Empathetic listening ear to each householder Adopt a trauma informed approach to supporting each householder (through training) Adopt low level health coaching and motivational interviewing approaches including goal setting as necessary (following training) Navigational Support households to navigate the community and statutory services appropriate to their needs Signpost and refer into to existing services as necessary including housing, education, employment and financial support Community engagement Identify local community assets and promote a community-based prevention working closely with the local social prescribing team Identify and advocate for the needs of individuals and the community by sharing this information with your multi-disciplinary team Educational Provide lifestyle advice such as smoking cessation, alcohol consumption, healthy diet, and physical exercise as necessary (following training) Health awareness As directed by the local GP practice, prompt householders with regards to immunisation, health screening appointments and general appointments Data collection Complete notes on each household visit on a template (paper and electronic) Record activity into the relevant computer database Contribute your work and findings to the local multidisciplinary team as necessary.

Additional requirements in keeping with provided mandatory training: Professionalism: The post holder must provide high quality interactions irrespective of race, gender, and ethnicity of the community member, whilst honouring the values of choice, inclusion, advocacy, and ethical practice. Benefits A comprehensive induction and training programme will be provided as well as ongoing, on-the job, professional development through regular meetings Skills developed during the role will support career progression in the future Debrief and reflective sessions (this will be a combination of the line manager and CHWW project manager) A real opportunity to influence this new way of supporting people in their own communities. Clinical Governance Contribute to the development and maintenance of sound clinical governance and risk management. Support the development/implementation on any new ways of working/policies that need to be introduced across the SAH.

Support SAHC in operating a quality assurance but no blame culture that adheres to best practice around incident reporting and whistle blowing. Engagement with Patients, Internal and External Stakeholders Initiate, develop and maintain excellent third party relationships e.g. with CCGs, NHSE Area Teams, sub-contractor providers, patient groups, local community health teams and other stakeholders to grow, maintain and support service and performance delivery. To ensure patient surveys are undertaken, analysed and action plans are developed and acted upon Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. All such information from any source is to be regarded as strictly confidential. Equality and Diversity The postholder will support the equality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation. Respecting the privacy, dignity, needs and beli