Home Ownership and Management Officer
4 days ago
An opportunity has arisen for a Home Ownership and Management Officer to join a Leading Housing Association on a permanent basis. You will deliver an excellent service to all shared ownership and leasehold customers. Managing communication and correspondenceeffectively with customers, including providing advice relating to resale enquiries. Working in a Hybrid pattern and based in Didcot.
**Client Details**
A Leading Housing Association are in need for a Home Ownership and Management Officer to join a permanent basis. Working in a Hybrid pattern and based in Didcot.
**Description**
The Key responsibilities of the Home Ownership and Management Officer include:
- Manage and analyse customer satisfaction surveys to ensure continual improvements to service.
- Liaise with colleagues on the design, sale, and lease terms of new schemes, the completion of sales.
- Effectively manage income and arrears by monitoring rent and service charge payments for Shared Owners and Leaseholders.
- Liaise with Shared Owners and Leaseholders on issues raised through estate inspections.
**Profile**
- Worked within Leasehold or property management with an aptitude for understanding property.
- Good understanding on Microsoft and general IT skills.
- Have a full driver's license.
- Great communication skills.
**Job Offer**
An excellent opportunity for a Home Ownership and Management Officer to join a Leading Housing Association on a permanent basis.
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