HR and Operations Assistant

**About Us**:
ACC Aviation is a leading provider of aviation services supporting a global client base of corporates, HNWIs, NGOs, govts and sporting organisations - our international team offers a unique and powerful set of skills and expertise.

We have grown our aviation business rapidly since 2002 and our success has been based on diversifying to provide a broad base for success - for the company and individual team members alike.

People are at the heart of ACC Aviation’s business and their success, as a result the organisation is looking to expand its HR function and provide day to day support for the UK office on facilities. As a growing function with a strong strategic and operational remit both in the UK and overseas, the new role presents an exciting opportunity for an individual looking to gain wider exposure to HR, Operations and Facilities.

The role offers an attractive package including a bonus scheme and flexible working arrangements and, of course, a chance to join one of the market leading Aviation Services businesses in the industry.

This is a hybrid working role with approx 3 days per week based in the office.

**Purpose of the Role**:
The HR and Operations Administrator has two primary responsibilities:

- To provide HR and Operations support to ensure an effective service across the whole employee life cycle to our employees and managers in all our offices
- To support and manage the company secretarial centrally administered activities, operations and office management for UK and overseas offices.

**Main Duties and Responsibilities**:

- Providing HR, operational and administration support for recruitment, onboarding, training, employee engagement, payroll, employee queries, benefits both in the UK and overseas
- Creating, maintaining and updating employee records on the HR database and, in due course, acting as a ‘super-user’ for the HR Information System
- Taking the lead on the Company’s wellbeing and social programme as well as supporting employee engagement initiatives.
- Undertaking identified projects in support of the Company and HR strategic objectives and organizational plan
- Providing office administration support for the UK office including first line response to feedback/issues, ordering of supplies, and general administration
- Schedule, co-ordinate and manage, in conjunction with regional operations support, routine and non-routine activities of overseas offices, supporting HR and Operations
- Maintain and monitor relevant policies and procedures relating to facilities and company operations (e.g., H&S, fire policy) both in the UK and overseas as needed.
- Maintaining and monitoring a schedule of all regular activities relating to HR and Operations (e.g., annual returns, office renewals, insurances, etc.)
- Manage and carry out the renewals of leases for offices, insurances (e.g., travel, director liability, key person, etc.) subscriptions and other relevant contracts/services in conjunction with relevant operations support within the region.
- Provide support to the Csuite team as required, which may include meeting pack production and minute taking for meetings.

**Knowledge, Skill and Attributes**:

- An individual with qualifications and/or relevant experience in HR, EA or Company Secretary roles and who has worked successfully in a busy, fast-paced environment with competing priorities
- Possesses superior organisational and prioritisation skills
- Able to set up and follow processes
- Outstanding attention to detail
- Excellent relationship and communication skills with the ability to communicate at different levels in the organisation and across the regions as well as with external parties/organisations.
- Excellent problem-solving skills with ability to identify issues and address them and know when to ask for help for help
- Comfortable and able to handle data confidentially in a close-knit environment
- Possesses intermediate Excel, and advanced Powerpoint and Word skills
- Experience with an HRIS would be advantageous
- Possess a flexible, proactive, can-do approach with a willingness to learn and improve services and processes.
- Capable of managing and prioritising your own workload while operating as part of a busy team

**What We Offer**:

- A competitive salary combined with a performance related bonus
- 25 days holiday which increases with service
- Private health care
- Life Insurance
- Pension
- Company benefits such as a cycle to work scheme, workplace nursery, eye care and our Most Valued Player award
- A Perkbox account, giving you instant 24/7 access to more than 200 discounts from some of the UK’s biggest brands, including supermarkets, cinemas, shops and restaurants, travel and much more
- Training, mentoring and personal development, with the opportunity to grow and work in a business and team where you can make your mark.
- An excellent working environment that is fun and exciting with a strong team working ethos

As an equal oppor