Anti-social Behaviour Officer

3 days ago

Birmingham, United Kingdom Waste Investigations Support & Enforcement Limited Full time

**Join Our Team as an Anti-Social Behaviour Officer**:
**Location**: Birmingham City Council
**Pay**: £13 per hour
**Hours**: Full-time, 40 hours per week, including weekends

**About Us**:
Waste Investigations Support & Enforcement (WISE) is a leading provider working with Local Authorities to tackle anti-social behaviour (ASB) in the city. With cutting-edge technology and extensive industry experience, WISE is committed to creating safer communities.

**Role Overview**:
As an Anti-Social Behaviour Officer, you'll investigate and respond to complaints, develop action plans, and patrol the streets of Birmingham to address ASB. You'll work with partners to reduce crime and enhance community safety.

**Key Responsibilities for Anti-Social Behaviour Officer**:

- Investigating Complaints: Respond to complaints and enquiries within set standards and timescales. Build evidence packs to a court standard.
- Action Plans: Develop and lead partnership action plans to resolve complex ASB issues.
- Patrolling: Engage with the street community, identify problems, and implement solutions.
- Community Engagement: Attend partnership meetings, work with communities, and build relationships with partners.
- Reporting: Produce high-quality reports and evidence packages.
- Problem Solving: Use prevention, early intervention, education, and enforcement approaches to tackle ASB.
- Excellent Communicator: Able to speak and listen effectively to people from all walks of life.
- Problem Solver: Skilled at investigating complex cases and creating actionable plans.
- Organized: Capable of prioritizing and managing work in a pressurized environment.
- Professional: Maintains a calm and professional approach in challenging situations.
- Experienced: Strong case management, planning, and organizing skills.
- Collaborative: Experience working in partnership settings to deliver solutions.

**Requirements Anti-Social Behaviour Officer**:

- Experience: At least 1 year in statement taking, customer service, and community engagement.
- Communication Skills: Strong written and verbal communication skills.
- Adaptability: Ability to handle conflicting priorities and meet targets.

**Additional Information for Anti-Social Behaviour Officer**:

- Schedule: 8-hour shifts, Monday to Friday, with weekend availability.
- Benefits: On-site parking.

**Job Types**: Full-time
**Pay**: £13.00 per hour
**Expected Hours**: 40 per week
**Work Location**: In person

Pay: £13.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Statement taking: 1 year (required)
- Customer service: 1 year (required)
- Community Engagement: 1 year (required)

Work Location: In person

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