Internal Communications Marketing Apprentice

**Who you’ll be working for**:
TT2 Limited, the operator of the iconic Tyne Tunnels, has recently completed a large-scale transition from its historic toll plazas to an open road tolling-based operation, effectively becoming an online business for our customers.

TT2 helps the 55,000+ customers who use the Tyne Tunnels each day to have the best journey experience possible.

**What’s in it for you**:
TT2 Ltd, the operators of the Tyne Tunnel have an exciting Apprenticeship opportunity for a motivated individual. You will be involved in a variety of Internal Communications projects working alongside the Internal Communications Assistant. You will learn how to create and implement internal/employee communications content, and forums which create excitement, drive engagement, align teams and individuals and shape culture.

The company offers excellent benefits such as:

- Paid time off to study
- A professional and supportive team
- Training and development - opportunities to take part in a range of training events and ongoing professional development
- Family friendly employer - working within a team which understands that operational needs can be balanced with family responsibilities
- Employee assistance programme - free and confidential third-party telephone counselling service available 24 hours a day
- Employee benefits scheme - high street discounts and cycle to work scheme

**You’ll be responsible for**:

- Supporting and working alongside the Internal Communications Assistant
- Generating content for the internal communications platform
- Developing effective relationships with internal and external clients to ensure the delivery of quality, cost effective and timely services for their communications needs
- Aligning messages and communications with TT2’s vision, strategic themes and business priorities while promoting a positive mindset among internal audiences
- Working in conjunction with the Internal Communications Assistant on the TT2 wellbeing committee
- Providing administrative support to department managers

**You will need the following skills**:

- Digital organisational skills, including computerised file and folder organisation
- Ability to problem solve
- Personal organisational skills, including time keeping and workspace management
- A genuine interest in social media and digital solutions to improve customer experience
- Good verbal and written communication skills
- Self-motivated and can work on own initiative
- Strong interpersonal skill
- Team player - working co-operatively to achieve tasks
- Adaptable - having an enthusiastic and flexible approach to prioritising tasks

**Working week**:
The core working hours are 37 per week, Monday - Friday, between the hours of 8:30am - 4pm.

Flexibility can be provided.

**Entry requirements**:
The entry requirements for this programme are as follows:

- GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

**Future prospects**:
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

**Important information**:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.