Front of House Staff

3 days ago

Yeovil, United Kingdom Greene King - Coopers Mill - Yeovil Full time

Interact with customers, take food and drink orders and deliver fantastic customer service.

Key Responsibilities
- Promote friendly, efficient and effective relationships with all customers and team members
- Approach all work responsibilities with a positive and proactive nature
- Take food and drink orders and deliver these to our guests with fantastic customer service
- Responsible for the payment and accurate charging of all orders taken
- Carry out open and close-down procedures of the bar at specific times
- Ensure bar stock levels are monitored and rotated
- Maintain high standards of cleanliness at the bar and in the customer area
- Maintain the standards of personal hygiene, dress and appearance as detailed by the House Manager.
- Drive sales by up-selling at every opportunity.
- Carry out any reasonable request that may be made by the House Manager and any other member of the management team.

Essential Qualities
- Honesty and reliability
- Fantastic people and social skills
- Proactive and self motivatedLove your job - demonstrate a positive attitude all day every day
- Ability to follow company procedures and deliver high standards
- Competent numerical & cash handling skills
- Flexible and adaptable to perform any other duties as required
- Ability to work a variety of shifts including weekends, days, afternoons and evenings

**Job Type**: Part-time

**Experience**:

- Bartending: 1 year (preferred)
- serving: 1 year (preferred)
- customer Service: 1 year (preferred)
- Hospitality: 1 year (preferred)

Job Duties:

- Provide excellent customer service by taking orders and serving beverages to guests in accordance with company standards
- Identify belligerent customers, and work with management when needed to maintain a safe environment
- Ensure that the bar, front-of-house, and other areas are clean and maintained

**Job Type**: Part-time

**Salary**: £9.50-£11.00 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Yeovil, Somerset: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

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