1st Line Support Analyst

2 weeks ago


Bromley, United Kingdom Spring Technology Full time

1st Line Support Analyst - Bromley - £20-25k
We have an exciting opportunity for a talented, confident and proactive 1st Line Support Analyst within our growing creative design agency. Working within our Web Support team, who service over 500 educational clients, we have an opportunity for a dynamic problem-solver,with dependable skills and a keen eye for detail.
Duties and key responsibilities:
*Deliver online CMS demonstrations and provide face to face training to new and existing clients
*QA testing and website snagging
Qualification and essential skills required:
*Experience in providing 1st line IT support
*Ability to explain complex ideas to those with limited IT and systems knowledge
*Experience in managing and using CMS systems, including the WordPress platform (desirable but not essential)
*Understanding of HTML, CSS and Google Analytics would be an advantage
*Relevant IT qualifications or experience
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.



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