Website Support Analyst
3 days ago
**Website Support Analyst**
**Bromley**
**up to £25k DOE**
**VR/03110J**
We have an exciting opportunity for a talented, confident and proactive First Line Support Analyst within our client's growing creative design agency. Working within their Web Support team, they have an opportunity for a dynamic problem-solver, with dependableskills and a keen eye for detail.
**Duties and key responsibilities**:
- Deliver online CMS demonstrations and provide face to face training to new and existing clients
- QA testing and website snagging
**Desirable skills**:
- Experience in providing 1st line IT support is preferable, however any customer service experience is desirable
- Ability to explain complex ideas to those with limited IT and systems knowledge
- Experience in managing and using CMS systems, including the WordPress platform
- Basic understanding of HTML, CSS Google Analytics would be an advantage
- Relevant IT qualifications or experience
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