Bank Admin

Are you looking to gain new skills and experience in your career as a Bank Admin & Clerical staff? Are you patient focused and looking for a rewarding new role?

We are looking to recruit friendly, team orientated individuals with experience of working in a busy administrative environment. As a bank administrator you will be playing a crucial part in helping us ensure continuous delivery of our services to our service users.

Our reception desks, administrative hubs, back office functions and wards are seeking temporary staff who are enthusiastic, hardworking and flexible who can support our services during core business hours.

Please note this Vacancy is at Greenbury House

To fulfil our interesting and varied roles, applicants will need to meet the following criteria:

- GCSE English Language and Maths level C or above or equivalent qualifications.
- Ability to work under pressure within a busy office environment.
- Excellent team working abilities.
- Excellent organisational, time management and prioritisation skills.
- Ability to work flexibly to meet the needs of the service.
- Excellent verbal and written communication skills.
- Experience working with confidential and sensitive information.
- Excellent IT skills including proficient use of Microsoft Office packages.

**In return we can offer**:

- Excellent, Competitive pay rates
- A range of placements to suit your skills and experience.
- A centralised team to help with your training, pay and compliance queries.
- Be paid weekly in arrears
- A contributory pension scheme
- Discounts on selected products and services.

Vacancy - Greenbury House

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

‘one team, working together’.

MAIN DUTIES & RESPONSIBILITIES

1. Communication
- To work and liaise with various teams and services across MSE Trust to undertake varied admin and clerical duties in line with the assignment.
- To provide quality customer care to relevant services and support in a timely, helpful, and pleasant manner, dealing with all enquiries effectively and sensitively, acting where necessary and escalating, if required, in line with Trust’s policies, procedures and guidance.
- Receive and distribute incoming mail and ensure outgoing mail is sent appropriately and in a timely manner, as specified within the placement details.
- To work as an effective team member, networking and contributing to improve working process and practice as required by the post.

1. Analytical and Planning
- Dependant on the placement; to coordinate clinical and non-clinical appointment arrangements. To ensure that planned appointments make best use of time and are confirmed in a timely manner.
- To access office systems and other information systems, undertake general office duties as required, including filing, scanning, photocopying, management, and disposal of confidential information, to provide an effective administration service, as required by the temporary placement.
- To undertake duties that promote and support health and safety including carrying out and recording risk assessments including Display Screen Assessments, to ensure a safe working environment.

1. Clinical Duties (If Applicable)

Not Applicable

1. Policy and Service Development
- To work in line with Trust policy, procedure and guidance, Standard Operating Procedures ensuring best practice and quality and governance standards are adhered to.

1. Financial and Physical Resources

Not Applicable

1. Staff Management
- To undertake any other duties required by a manager appropriate to the banding and relevant to the temporary role.
- There are a range of Services across MSE Trust where there may be requirements for additional responsibility appropriate to the banding.

1. Information Resources
- To ensure data quality, confidentiality, and compliance with the General Data Protection Regulation (GDPR) 2018. To accurately type or transcribe from audio or paper, patient, or other information to maintain records and/or produce correspondence to support service record keeping and communication as required by the temporary placement.