Part Time Customer Service Advisor
1 week ago
**Job Title: Part Time Customer Service Advisor**
**Location: Cobalt Business Park**
**Hourly Rate: £9.50 per hour**
**Start Date: ASAP - 6 Months**
**Hours**:20 hours per week. Flexible across Monday - Friday between the hours of 9.00am - 5.00pm
**Key Responsibilities**:
- First point of contact for customers, colleagues & Suppliers, providing support to resolve issues, requests and queries
- Promote and maintain a positive attitude, a high level of professionalism and reliability through attendance
- All work to be managed within the agreed department KPIs
- An aptitude for investigating and problem solving
- Liaise with various levels of Services & Suppliers
- Outstanding communication skills
- Dedicated to the provision of excellent customer service, and desire to go above and beyond for customers
- Professional telephone manner
- Self-motivated and enthusiastic
- Delivering objectives and adhering to KPIs
- IT literate
- Excellent verbal, listening and communication skills
- Demonstrable customer facing role experience
- Well organised and able to prioritise
** Please note that applicants will be required to pass a Credit and DBS check
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