Probate Administrator

APS Legal and Associates are one of the UK’s largest and most reputable will writing and estate planning companies. With over 500 Associates nationwide, all of our Associates and in-house staff are fully qualified in advising on will writing, Lasting Powers of Attorney, trusts as well as probate services.

We are recruiting for an **Administrator **to join our Probate Team. This role will see you completing administration work to support to Probate Case Manager. You’ll be responsible for taking calls from clients and associates, handling their queries and requests in a professional manner, within agreed deadlines. You’ll also support the wider Probate team by carrying out a wide range of general administrative tasks.

The role is based in Worksop with the flexibility to balance home working as required.

**What you'll be doing**:

- Opening and setting up new cases on the system.
- Management of post, processing, filing and logging correspondence
- Communicating and maintaining a relationship with clients and associates
- Collecting or transferring of assets to beneficiaries
- Handling the transfer of the deceased property

**What you need to succeed**:

- Excellent written and verbal communication skills
- Exceptional organisational and time management skills, with strong attention to detail
- Strong interpersonal skills and ability to quickly build rapport with internal teams and external customers
- Work independently as well as collaboratively
- Self-motivated with a ‘can do’, solution-driven attitude to problem solving

**Nice to haves**:

- Legal experience desirable but full training will be provided

**What we offer you**:

- Company funded income protection, critical illness and life assurance cover
- Happy to talk flexible working
- Access to our regular wellbeing programme including free Zoom fitness classes, meditation, yoga..
- Annual leave allowance increasing with length of service
- An extra day off to celebrate your birthday, plus an Amazon voucher
- Cycle to work scheme
- An annual discretionary performance-related bonus
- Investment in your professional development
- Access to our free Employee Assistance Programme
- Lots of fundraising events for charity to get involved in
- Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010._
- We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership._
- For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds._