Administration Duty Officer

4 days ago


Pembrokeshire, United Kingdom Pembrokeshire County Council Full time

We are looking for an enthusiastic Administration Duty Officer to provide a full range of administrative support to deliver the effective day to day shift operation of Milford Haven Leisure Centre in line with Health & Safety, Operational and Customer guidelines and be an active member of the facility Management Team.

You will be required to undertake all administrative duties necessary to ensure the smooth operation of the facility, including the operation of the computerised till and booking system (Gladstone), are competed appropriately. Coordinate the facility (activity timetables to enable customers to see the activities on offer) for studio fitness program to ensure that a wide range of classes are on offer that meets customer demand and demonstrate a comprehensive knowledge of the programmes and products provided by Pembrokeshire Leisure, bringing them to the appropriate attention of customers accordingly.

You will liaise with contractors and suppliers to discuss orders, goods received and deal with any queries. Contribute to the facility management team to ensure that all key information is prepared and evaluated in order to contribute to continued business development, whilst assisting the organisation and promotion of all activities held or provided using appropriate advertising methods including Social Media forums.

You will have responsibility for the supervision and support of a specified team, including recruitment and selection, allocation and direction of workload, performance management, identifying training needs and providing support to staff and responding to any matters relating to sickness absence or conduct.

Previous experience of working in a leisure complex with an enthusiastic, committed and creative approach is essential for this post as well as having a good standard of general education with the ability to demonstrate a good standard of literacy and numeracy skills. Previous supervisory experience or a Supervisory Management Certificate or an NVQ Level 3 in Leisure Management would also be an advantage.

This role requires the flexibility to work early morning, evening and weekends where required.

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council’s Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of the Council.

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**Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.**

Welsh language skills are desirable



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