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Hospital Ward Host
3 weeks ago
**_As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, 2gether Support Solutions prides itself on the delivery of high-quality facilities, property, procurement and professional services._**
Housekeepers provide an essential service delivering on housekeeping and cleaning duties, and providing catering and customer services to patients in clinical areas.
The role of a Housekeeper requires excellent communication skills, motivation, and strong customer service skills. The position has the ability to have a real impact on the patient experience, and focuses on providing exemplary services.
Key Responsibilities:
- Responsible for delivery of housekeeping, cleaning, catering and customer services to an agreed standard within agreed clinical areas
- Carry out duties in accordance with agreed standards
- Effective communication with all levels of staff
- Complying with 2gether Support Solutions policies on Health & Safety, COSHH and other statutory legislation
- Advise helpdesk on any defects within own area
- Take patients’ meal orders
- Serve patient beverages
- Change patient water jugs
- Serve patient meals
- Clear and clean area after meals
- Ensure kitchen/serving areas and all associated equipment are clean and tidy at all times
- Stack and empty dishwasher
- Undertake cleaning tasks as per ward cleaning schedule (not sanitary)
- Movement/distribution of clean linen supplies within wards
- Movement of soiled linen and waste to the waste rooms
- Order of goods and materials as necessary from Team Leaders
- Maintain records as required
- Advise patients on the facilities provision within the work area
- Any other Ward Housekeeping duties as required from time to time
- Good communication skills including verbal and written English
- Numerate/literate
- Shows initiative and self-motivation
- Physically fit for the work
- Friendly
- Reliable
- Prepared to work unsociable hours if shift pattern requires
- Attention to detail
- Risk Assessment awareness
- Flexible attitude to working times and methods
- Customer focus
- Health and Safety Awareness
Our Values:
- We pull together as one team to make a difference
- To deliver great support to patients and staff
- We find solutions, care about what we do and you can trust us
- We are proud of our work and know what we are here to do
Our Benefits:
- 25 days annual leave allowance
- The opportunity to buy or sell up to 10 days annual leave each year
- Company Pension
- Training and development opportunities including BICS and functional skills training
- Career progression
- Discount in selected high street retailers
- Onsite childcare facilities at our three acute sites
- Cycle to work Scheme
- Employee Assistance Programme with Health Assured
**_We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._**
**Job Types**: Part-time, Permanent
**Salary**: £9.58-£10.58 per hour
**Benefits**:
- Additional leave
- Childcare
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay
- Store discounts
Schedule:
- Monday to Friday
- Weekend availability
- Weekends only
