User Researcher

4 days ago

Remote, United Kingdom Dotmatics Ltd. Full time

Overview: You’ll be comfortable using an extensive repertoire of generative and evaluative, qualitative and quantitative research methods to help build a deep understanding of our users, including but not limited to field research, interviews, surveys, remote usability testing, heuristic evaluations, competitive benchmarking, and focus groups.
You’ll be confident working with a wide range of stakeholders and able to be credible and influential with senior colleagues. You will be able to bring both analytical rigour and creative stretch, making sure the right research questions are asked and guide the design team to take action aligned with research findings - inspire and help them develop solutions that will delight and support our customer’s needs.
Responsibilities: Proactively identify knowledge gaps, opportunities, and risky assumptions across the products and provide research to address them.

Collaborate with UX/UI Designers, Product Managers, Data Scientists, and Design and Development Leadership to ensure that your research findings provide your colleagues with the insights to make user and data-informed decisions. Utilize effective storytelling to deliver insights about users and their behaviours both verbally and visually to generates empathy, emotion and engagement.

Evangelise UX across the business and be the voice of our users and customers, ensuring that we are constantly solving real problems for them while delivering high-quality, useful and usable experiences.

Create and implement long-term research plans that align with and support business strategy and user experience goals.

Engage various stakeholders and bring people together in structured workshops and activities to organize research questions, create hypothesis, communicate research findings, and build UX deliverables.
Qualifications:

- 5+ years conducting UX Research studies, ideally in a B2B SaaS environment or similar with a portfolio that demonstrates past work experience and deliverables (e.g. case studies, presentations, workshop content, etc).
- Autonomously organize yourself, taking full ownership of and responsibility for your work across platforms such as Jira, Trello, Miro etc.
- Experience of recruitment of users and creating communication plans for ongoing user engagement.
- Ability to plan, conduct and analyse mixed methods research that effectively combines quantitative and qualitative research.
- Build out research practices & systems to support product growth across the company.
- Experience conducting a variety of strategic research studies (like generative and explanatory research).
- Superior communication, time-management, relationship management, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to work and contribute in a fast-paced client needs and metrics-driven environment.
- Experience with mentorship and/or running research enablement program.
**QUALIFICATIONS**

Bachelor's or MS in a human behaviour related field (or equivalent and demonstrable work experience)

Location: UK (Remote-working),UK (Remote-working), Remote

**Job Types**: Full-time, Permanent

  • User Researcher

    2 weeks ago

    Remote, United Kingdom Public Sector Resourcing Full time

    **User Researcher, **Inside IR35** **Contract Term: 2 years** **Contracting Authority: The Home Office** **Location: Remote - 2 days a month at office location** *** **SC Clearance is an essential requirement for this role** The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from...

  • Senior User Researcher

    1 week ago

    Remote, United Kingdom Olive Jar Digital Full time

    RemoteFull TimeExperienced2 month FTC (with possibility for extension, or a permanent role)UK-wide About the roleWe are seeking an experienced User Researcher to collaborate closely with our multidisciplinary teams to architect and deliver cutting-edge digital solutions tailored to our clients' unique needs. With a focus on excellence and a passion for...

  • Senior User Research Manager

    2 weeks ago

    Cardiff, London or Remote (UK), United Kingdom Monzo Full time £90,000 - £125,000 per year

    We're on a mission to make money work for everyone.We're waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account...

  • Product Researcher

    2 weeks ago

    Remote, United Kingdom Bazaarvoice Full time

    **About Bazaarvoice** At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented...

  • Junior UX Researcher

    2 weeks ago

    Remote, United Kingdom Oleeo Full time

    What will you be doing? - This role is to understand Oleeo’s user’s needs for our on-line recruitment products. So, who are our users and what do they want and need? As our Junior UX Researcher you’ll be responsible for researching user needs, user behaviour and user testing. **Responsibilities**: - Organise and schedule user research sessions and...

  • Senior UX Researcher

    1 week ago

    Remote, United Kingdom Consortia Full time

    Are you looking for a role of Senior UX Researcher, where you will be working on a SaaS product, for a fast growing scale up that has recently received incredible funding? Consortia is looking for a Senior UX Researcher with experience in quantitative research. You will be working with our client within the IT tech space, they have millions of users of...

  • UX Researcher

    2 weeks ago

    UK-Remote, United Kingdom Public Library of Science Full time £50,000 - £62,000 per year

    *This position is fully remote/home based. Applications will be accepted from candidates based in the UK.Role SummaryPLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. We believe in a better future where science is open to all, for all.As a UX...

  • Lead Design Researcher

    1 week ago

    Remote, United Kingdom Xero Full time £60,000 - £120,000 per year

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.As a Lead UX...

  • Knowledge Management Senior Researcher

    7 days ago

    Remote, United Kingdom Irwin Mitchell Full time

    **3766** We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ - something you’ll find in the way we work with our clients and how we support our teams. But, we’re more than just a law firm - we’re a team, working together to help individuals and businesses navigate life’s ups and downs. Whichever team you...

  • Primary Market Research Project Lead

    2 weeks ago

    London, Remote, United Kingdom Beacon Medical Systems Limited Full time £60,000 - £120,000 per year

    Your mission We are seeking a dynamic and experienced individual to join our team as the Primary Market Research (PMR) Project Lead. In this role, you will lead our PMR division and be responsible for delivering high-quality market research solutions to our clients in the life sciences sector. This is a client-facing role that requires strong leadership,...