User Researcher

2 weeks ago


Remote, United Kingdom Public Sector Resourcing Full time

**User Researcher, **Inside IR35**

**Contract Term: 2 years**

**Contracting Authority: The Home Office**

**Location: Remote - 2 days a month at office location**

***

**SC Clearance is an essential requirement for this role**

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government’s plan for a stronger, fairer, outward-looking and united Britain.

The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public. These are difficult areas that can rapidly change in the global environment we work in - this makes us one of the most exciting and stimulating government departments in which to work.

**As a **User Researcher **your main responsibilities would be**:

- First deliverable will be successful transition of the Wanted product from discovery into Alpha.
- Communicate insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition The product must meet the needs of current users of PNC in respect of Wanted but also build out the core person identity that will support the whole person service.
- Help convince senior stakeholders about the benefits of adopting a user-centred approach, based on evidence

**You’ll have relevant experience in**:
You will a demonstrable passion for user centred design, with the following skills or strong experience in:

- communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition
- establishing an effective user centred design culture in a team, and supporting them to embed user centred design practices into their agile workflow
- convincing senior stakeholders about the benefits of adopting a user-centred approach, based on evidence
- researching diverse audiences to help teams deliver accessible and inclusive digital services- Please be aware that this role can only be worked within the UK and not Overseas._


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