Customer Contact Centre Advisor

6 days ago

Hook, United Kingdom Talent Works International Full time

**4 on 4 off shift pattern**

**Let’s talk about happy customers.**

It’s that moment that really makes the difference. It’s that moment when you’ve closed a query with a customer and heard the joy in their voice. That’s why you do it. That’s what gives you that sense of satisfaction, that happiness in a job well done.

Our client understands that feeling perfectly - and when they find great people who can create great customer experiences, they know exactly how to make them feel valued and rewarded.

**Let’s talk about your next step.**

Your background could be another contact centre - or perhaps you’re currently in retail or hospitality. What we know for sure is that, wherever you are, you’ve built some fantastic customer skills and now you’re ready to make a step up.

So here’s what that next step might look like. A move into a quality-focused contact centre in a company dedicated to creating the best online retail experience around. A role in which you can do what you do best - look after customers and solve their problems - yet also deal with escalated queries, contribute to process improvement and start building your team leadership skills.

**Let’s talk about rewards.**

Great companies look after great people. This company, in particular, knows how to make people feel valued with a benefits package that has been created to support you in and out of work. They offer:

- competitive salaries and bonuses.
- a company pension scheme.
- an Employee Assistance Programme.
- access to trained mental health first aiders.
- enhanced maternity, paternity, and adoption leave.

Above all, they offer an opportunity to grow.

**Let’s talk about the future.**

As one of the leading e-commerce companies in the UK, our client is a super fast-growing name that you will probably know. They are enjoying huge success and building a reputation for giving their customers a great experience. Customers really are at the heart of everything they do. With your talents, you can develop as they do, making the most of every opportunity to keep learning, tackle new challenges and turn your customer skills into an amazing career.

In the first instance, let’s talk. To find out more, speak to Talent Works by.

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Casual dress
- Free parking

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

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