Customer Service Advisor

5 days ago


Hook, United Kingdom Pertemps Basingstoke Full time

Customer Service Advisor
Pertemps are currently recruiting for a Customer Service Advisor to join a Pet business in Hook. This is a full time, temp to perm position.
Responsibilities as a Customer Service Advisor:

- To be the main point of contact for Clients
- Managing large amounts of inbound and outbound calls in a timely manner
- Record accurate information on the database
- Identifying customer's needs, clarify information and provide workable solutions / alternatives
- Build sustainable relationships with the customers
- Meeting Clients and deliver excellent Client care
- Correctly matching customers paperwork
**Requirements**:

- Excellent telephone skills
- Strong administrative skills
- Strong team player
- Ability to maintain focus on attention to detail



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