Contact Centre Training Manager

Thriving Business - Progression Opportunities **About Our Client**: For more than 30 years, your new company offers innovative services. The company has a very loyal customer base and sells products through multiple channels This is an exciting opportunity to join a thriving, busy team. Whilst leading your team, responsibilities will include: - Own and...

I'm looking for an experienced Contact Centre Trainer, skilled in both Design and Delivery to join the Training team on the UK site of an International Contract Centre Outsourcer. This is a new position and will involve working within an established Training department.. The centre is operating a hybrid WFH/WFH model. The role holder will work with the...

Reporting: Reports to the Contact Team Manager Office Locations: Liverpool, Hoylake and Heswall Overall purpose: Key accountabilities: - To be the first point of contact for our clients - Deliver the highest quality customer service - To be able to handle high volume of calls as expected in a contact centre environment - Support the needs of the...

I'm looking for an experienced Contact Centre Trainer, skilled in both Design and Delivery to join the Training team on the UK site of an International Contract Centre Outsourcer. This is a new position and will involve working within an established Trainingdepartment.. The centre is operating a hybrid WFH/WFH model. Paying to £33K Basic + 12% Bonus +...

Our Client is a Global Outsourcer with a very well known name. Due to business growth and the acquisition of a new client in the Automotive sector, they are looking to recruit an experienced Contact Centre Operations Manager to head up the new operation. This role will involve managing the 24/7 Customer Services operation to Contracted SLA's. Key...

Progressive, hands on Team Leader role.Join a Growing Business.About Our ClientThe employer is a well-established organisation in the retail sector, recognised for delivering high-quality services to its customers. They are a medium-sized company focused on maintaining excellent customer satisfaction and operational success.Job DescriptionLead and manage a...

Neway are looking for a Contact Centre Officer to join our client based with Liverpool City Council. This role is starting 11th Dec, working Monday to Friday between 10am to 4:30pm (31.5 hours) a week. Initially for a 3 month contract that will be extended after review. Pay Rate is £12.71 p/h PAYE As a Customer Services Advisor you will be dealing with...

**Title: Contact Centre Team Member** **Location: Bootle, Liverpool** **Salary: Basic £20k to £22k depending on experience + bonus scheme** **What is the role?** **Due to consistent and continued growth, we have several exciting opportunities to hire a number of customer focused and results driven Customer Service Advisors to join our service contact...

**Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.** **Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and...

**Call Handler - Government Campaign (Vaccine rollout)** **Full-time hours - 37.5 hours per week** **Start date ASAP Ongoing temp role Work from Home** We are currently recruiting for our Outsourcing Client; this is supporting a Government campaign alongside in relation to covid-19 cases. **What are we looking for?**: - Previous experience within customer...