Operations Support Analyst

2 weeks ago

Reigate, United Kingdom Intrum Full time

**Operations Support Analyst**

**We are looking for Operation Support Analysts to support our Intrum Collections systems, where you will monitor and maintain our inbound and outbound data file exchanges between Intrum and our clients.**

This is a key role which will see you sit within our Operations department helping to drive consistent high quality client assurance for the business and its technology needs.We are offering remote or office working.

**Your experience**:
As the Operations Support Analyst you will have experience of working in an Operations Service Desk environment.A strong team player with excellent customer service skills, committed to delivering to high standards.

**Your role**:

- You will have worked with multiple data file formats including XML, JSON, CSV and Fixed width text files.
- Have general knowledge of ETL/Data Transformation processes during database import procedures.
- Experience monitoring and maintaining SFTP transfer servers and associated mechanisms.
- Ability to analyse data to identify data related issues and provide associated information and support to help address any data issues identified.
- Working knowledge of Microsoft Office 2016/365 including Teams & OneDrive.

**We will offer you**:

- Remote / office / hybrid options
- Birthday leave
- Discounts on high street retailers, travel and entertainment groups
- Ongoing personal development
- Reward and recognition
- Free courses
- Onsite gym
- Pension scheme
- Employee Assistance Programme
- Option to buy & sell holidays
- Wellbeing - Mental Health First Aiders
- Charity fundraising events
- Excellent transport links and parking

**Shift pattern**:
Working on a scheduled shift - your role will cover the hours of 05:00am through to 13:00pm / 16:00pm to 12:00pm working amongst a team of 4 on a 7 day per week basis. You will be responsible for escalating any data related issues and for verifying any specificdata issues.

**About us**

Intrum is the industry-leading provider of credit management services. At Intrum UK we believe in leading the way to a sound economy and helping our customers become debt free in affordable ways. Our business is about helping others. Helping individualsin debt get out of difficult situations. Helping companies get paid so they can grow, employ and prosper.

We want to make a difference by ethically supporting thousands of customers to pay off their debt. Our people care about treating our customers fairly and we care about our people.
- Intrum UK has recently been **awarded Investors in People Gold**We are delighted to hear that **100% of our people feel Intrum UK has clear values** and that **94% also believe Intrum UK is a great place to work**_

**Additional information**

Intrum UK are an equal opportunities employer.

  • Db Operational Development Analyst

    1 day ago

    Reigate, United Kingdom The Curve Group Full time

    **About Us** We're a specialist UK financial services group focusing on attractive segments of the UK retirement income market but guess what, we're not your traditional financial services company and we're not just looking for traditional financial services people. We're extremely proud to have achieved this against the backdrop of the pandemic and the...

  • Graduate Data Analyst

    2 weeks ago

    Reigate, United Kingdom Intrum Full time

    **Graduate Data Analyst** **Are you a graduate looking to start a career in data analytics?** At Intrum UK we have an opportunity for a Data Analyst to join our Analytics team. You will provide dedicated analytical resource to one of our clients who has outsourced their early arrears collections to Intrum. Your role will cover a wide range of data...

  • Technical Business Analyst

    2 weeks ago

    Reigate, United Kingdom Intrum Full time

    **Technical Business Analyst** **Intrum UK are seeking talented Technical Business Analysts within the Financial Services, to join our expert team and be an essential part of our new exciting projects.An initial 12 month FTC with potential to go permanent.** **About your role** As a Technical Business Analyst you will have a minimum of 2 to 3 years’...

  • Technical Analyst

    2 weeks ago

    Reigate, United Kingdom The Curve Group Full time

    **Job Title:Technical Analyst** **Location: Reigate - 40% office based** **Hours:Full Time - 35hrs Per Week** - _______________________________________________ **About Us** We're a specialist UK financial services group focusing on attractive segments of the UK retirement income market but guess what, we're not your traditional financial services company...

  • Technical Business Analyst

    2 weeks ago

    Reigate, United Kingdom Intrum Full time

    **Technical Business Analyst** **Intrum UK are seeking talented Technical Business Analysts within the Financial Services, to join our expert team and be an essential part of our new exciting projects.This will be an initial 12 month FTC with potential to go permanent.** **About your role** As a Technical Business Analyst you will have a minimum of 2 to 3...

  • Systems Analyst

    2 weeks ago

    Reigate, United Kingdom WTW Full time

    Description Join to apply for the Pensions Systems Analyst role at WTW The Role Liaise with business analysts and/or other stakeholders as appropriate to ensure that requirements are well defined and understood to formulate a high-level solution. Produce logical design models where appropriate in conjunction with Lead Systems Analyst and Functional...

  • Financial Analyst

    7 days ago

    Reigate, United Kingdom Grafton Banks Limited Full time

    Grafton Banks Finance are recruiting for an exciting, growing business for a ‘Financial Analyst’ contract position. This role is well suited to a recent finance/accountancy graduate looking to develop within a commercial business. This role will be a long-termfixed term contract. This role will be analysing large quantities of data and analysing the...

  • Service Desk Analyst

    7 days ago

    Reigate, United Kingdom People Source Consulting Full time

    **Service Desk Analyst - Reigate** An excellent opportunity to join a well-established organisation who are looking for an experienced Service Desk Analyst to provide expert level 1st line support to an established client base across a shift pattern of 9.30am - 6pm. **This is a hybrid role requiring one or two days in the office a week.** The Service Desk...

  • Systems Analyst

    2 days ago

    Reigate, Surrey, United Kingdom WTW Full time

    DescriptionAre you ready to take your analytical skills to the next level?Our work touches the lives of millions of people. WTW Outsourcing Business is dedicated to helping our clients deliver excellent experience to the members of their pension schemes. Join us at Outsourcing Business as aSystems Analystin our innovative Technology team. Reporting to the...

  • Investment Analyst

    2 weeks ago

    Reigate, United Kingdom Intrum Full time

    At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. **Are you our new committed and business-oriented Investment Analyst?** As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, and we do business in 24...