Customer Sales Account Manager

7 days ago


Swaffham, United Kingdom Additional Resources Ltd Full time

**Customer Sales Account Manager**

**Location:Swaffham, Norfolk**

**Salary: £21,000 - £26,000 a year**

**Monday to Friday**

**Responsibilities**:

- To answer queries from the customers
- Focused on retaining the existing customer volume at 95%
- Creating opportunity to grow the existing client base by 10% year on year
- Offering consultation to existing customers in demonstrating the multi-channel service solutions
- Ensuring that customer queries are resolved
- Highlighting customer concerns with peers in the business to create resolution
- Updating the internal CRM database
- Following up agreed actions
- Providing excellent communication to the customers and internal teams

**Experience**:

- Business to business experience a plus but most important is attitude and willingness to learn as continual training and coaching will be given.

**Benefits**:

- Company events
- Company pension
- On-site parking
- Referral programme
- Wellness programme
- Bonus scheme

**Alternative job titles and similar roles**:

- Client Relations Manager.
- Account Supervisor.
- Business Development Manager.
- Customer Success Manager
- Customer Sales Advisor
- Client Relationship Executive

**_Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._



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