Sales Office Supervisor

2 weeks ago

Hatfield, United Kingdom Dormole Full time

**Contractual hours**

40

**Basis**

Full time

**Region**

South

**Job category/type**

Sales Office

**Date posted**

21/02/2025

**Job reference**

REQ02802023

Toolbank are one of the leading distributors of tools, accessories and hardware products to merchant, retail and e-commerce markets throughout the UK & Ireland.

Trading from 14 strategically sited warehouses, backed by central distribution we provide our 12,000 customer outlets with 24/48hour service on over 30,000 products via our network of specialist logístical facilities.

Toolbank, as part of the Dormole group of companies, remains a privately-owned and managed business committed to providing first class, efficient and friendly service to our customers and suppliers delivered by our team who all work in a rewarding, secure and enjoyable environment.

**About the role: Reporting into Sales Office Manager**

The Sales Office Supervisor role is key in the organisation as it is responsible for supporting the office manager and is essential to ensure the smooth flow of work into the Warehouse and to assist with the day to day running of the sales office. You will provide sales and customer service support to customers & ensure that their enquiries/orders are dealt with efficiently - resolving any issues that may occur. You will also make proactive outbound calls to follow up quotes and try to gain additional sales orders as well as promoting new and existing products.

**You’ll have a positive outlook that will help you thrive in the achievement of the following daily responsibilities**:

- Oversee, Coach, mentor and train the sales team to the required standard, to ensure great customer service is always delivered.
- Maintain regular contact with house accounts, selling in local and national promotions, to increase overall sales value
- Oversee the administration of returns, credits, to minimise costs to the Company
- Support the successful rollout of new systems and processes, to aid development and implementation of future strategies.
- Coordinate with the Office Manager and Sales Office Clerks to drive sales growth and enhance customer satisfaction.

**What are we looking for?**
- Experience in managing a team
- Excellent interpersonal and communication skills, both verbal and written.
- Self-motivated, driven, and results-oriented with a track record of meeting or exceeding sales targets.
- Able to organise workload, think logically, and work under pressure.
- Good basic knowledge of IT (Experience in Microsoft programmes, Excel, Word etc)

**What can we offer you?**
- A competitive annual salary
- Monday to Friday, 8.30am - 5pm
- 25 days holiday plus bank holidays
- Company Pension Scheme with employer contribution starting at 4.5%, increasing with service
- Life Assurance (6x salary for pension scheme members)
- Enhanced Maternity & Paternity Pay
- Access to free & confidential 24/7 Employee assistance programme and GP Consultations
- Free access to health and wellbeing app
- Access to tools and hardware at a discounted rate

  • Production Supervisor

    4 days ago

    Hatfield, United Kingdom Hales Group Ltd Full time

    Our well-known and highly established client based in Welham Green are looking for a **Production Supervisor** to join their team on a Permanent basis. If you have a Mechanical Engineering background within a Supervising/Managing role, then this could be the perfect next step for you. The hours for this position are Monday to Thursday, 8am-5pm, and Friday,...

  • Internal Sales Officer

    8 hours ago

    Hatfield, United Kingdom Adecco Full time

    Our client, a dynamic manufacturing organisation, is seeking a proactive and customer-focused Internal Sales Officer to join their team in Welham Green, Welwyn Hatfield. In this key role, you will be responsible for day-to-day sales administration and building strong relationships with a national and international customer base. This is a fantastic...

  • Truck Sales Admin Supervisor

    2 weeks ago

    Hatfield AL, United Kingdom SAGA Truck and Van Full time £36,000 per year

    SAGA Truck & Van have an exciting opportunity for a dedicated Truck Sales Admin Supervisor to join their fabulous sales team in Hatfield.The Truck Sales Admin Supervisor will be responsible for overseeing all administrative and operational aspects of the truck sales department, ensuring efficiency, accuracy, and compliance with SAGA and Brand standards.Do...

  • Internal Sales Officer Hybrid

    8 hours ago

    Hatfield, United Kingdom Brook Street Full time

    Fantastic opportunity working for our client who is one of the market leaders in their field. Their policy is to provide a comprehensive first-class service and vital interface between their customers and the manufacturers it represents. The company is looking for a full time Internal Sales Officer who will play a key role in day-to-day sales administration....

  • Sales Ledger Clerk

    2 weeks ago

    Hatfield, United Kingdom Page Personnel Finance Full time

    Great opportunity to join an established company within the transactional team as a **Sales Ledger Clerk** based in**Hatfield**. Hybrid working, with supportive company culture! **Client Details** The client is an established business within the FMCG industry who are looking for a **Sales Ledger Clerk** to join the **Billing team** within...

  • Buildings Supervisor

    2 weeks ago

    Hatfield, United Kingdom McCarthy Stone Full time

    About You We are looking to expand our talented team and recruit an individual who will provide a professional Buildings Management service. Reporting to the Customer Services Manager you will be responsible for supporting the delivery of key business performance targets and of team Service Level Agreements in order to meet wider company business...

  • Security Officer

    2 weeks ago

    Hatfield, United Kingdom 2012 Security Full time

    We have day shifts available, 42.5 hours a week Monday-Friday with overtime available on Saturdays, working as a Security Officer in a public building. Duties will include - meeting and greeting members of the public - patrolling all floors of the building - always ensuring public safety - liaising with other officers on site - directing the public to the...

  • Night Cleaning Supervisor

    2 weeks ago

    Hatfield, United Kingdom Atalian Servest Full time

    **Reference: /GJ/07-06/405/43** **Job Title: Night Cleaning Supervisor** **Pay Rate: £12.50** **Working Hours: Variable shift rota - 22:00 - 06:00 - 40 hours per week (5 days out of 7, to include alternative weekends with 2 days off in the week)** **Location: Hatfield** **Would you be interested to join a leading cleaning company with a reputation for...

  • Field Care Supervisor

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom City and County Healthcare Group Ltd Full time £30,000 - £40,000 per year

    Company Description Field Care SupervisorWelham Green - AL9 7HFFull-time, Permanent £27,925 per annum What we offerWe're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Field Care Supervisor at London Care every day will be different to the next. Each will offer you the opportunity...

  • Field Care Supervisor

    1 week ago

    Hatfield, Hertfordshire, United Kingdom City and County Healthcare Group Ltd Full time £29,125 per year

    Company Description Field Care SupervisorWelham GreenFull-time, Permanent £27,925 per annum What we offerWe're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Field Care Supervisor at London Care every day will be different to the next. Each will offer you the opportunity to do...