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Customer Service Advisor
2 weeks ago
**Customer Service Advisor**
**Basic Salary**:£26,000 + Bonus
**Working Hours**: Monday to Friday 8am - 6pm
**Location: Northampton**
**Extras**: 21 Days holiday + Bank Holidays, Pension Scheme
New vacancy for a **Front of House/Customer Service Advisor** to join a busy accident repair centre.
Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.
**Responsibilities of a Front of House/Customer Service Advisor**:
- Excellent Customer Service
- Multi-tasking and prioritising tasks
- Attention to detail in all administration
- Scanning Documents
- Booking parts
**Skills and Qualifications of a Front of House/Customer Service Advisor**:
- Experience of working in a modern Accident Repair Centre/Bodyshop is **desirable** for this role
- Excellent customer service and organisation skills
- Good IT skills
- Experience of cash credit control
- Excellent administrative skills
- Ability to work well under pressure and to tight deadlines
- Ability to work within a team environment
This is a full-time, permanent position for a skilled and courteous **Front of House/Customer Service Advisor** to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression isencouraged. Previous experience in a Bodyshop environment is desired but not essential.
