Customer Service Representative

2 weeks ago


Witney, United Kingdom Christy & Co Ltd Full time

**The Customer Service Representative role manages all orders for both retail and web.**

**Key Responsibilities**

**1. **Order entry and order management**
- Entering orders onto the Company NAV system, creating work specs & issuing to factory in a timely manner.
- Resolving availability issues - liaising with production planning and customers to resolve potential on time delivery conflicts
- Managing store stock lists and providing a weekly top up of stock to all stores, including stationery.
- Dispatching orders using shipping software, including automatically generated shipments and manual shipments.
- Process all internet returns and exchanges in a timely manner

**2. **Customer Communication**
- To help customers & retail team with product enquiries
- To help customers online and to process their orders and any other general website questions

**3. **Website Management**
- Ensure stock is up to date on the website
- Ensure external marketing company is running and daily spend is accurate

**4. **General Reception and Administration**
- To answer the door to our (infrequent) visitors and to be one of the first to answer phone calls, redirecting as necessary
- Assist with customer related office admin tasks - such as assisting with shipping wholesale orders
- To ensure documents are filed as required.

**Job Types**: Full-time, Permanent

**Salary**: £18,500.00-£21,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking
- Sick pay
Schedule:

- Monday to Friday
- No weekends



  • Witney, United Kingdom Wolfram Research Europe Ltd Full time

    Wolfram are looking for a Customer Support Representative to help drive our goals for growth and to help deliver the high level of customer support we provide. We are looking for an organised, enthusiastic individual to join our Customer Service team. You will be a confident self-starter and comfortable working independently across multiple projects You...


  • Witney, United Kingdom Wolfram Research Europe Ltd Full time

    Wolfram Research is one of the world’s most respected software companies. We are pioneers in computation and modern data science and we pursue a long-term vision to research and develop the tools to make computation an ever-more potent force in today’s and tomorrow’s world. Our products include the Wolfram Language, Wolfram|Alpha Knowledge Engine...

  • Member Representative

    2 weeks ago


    Witney, United Kingdom Nationwide Building Society Full time

    At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, online banking demonstrations, to having conversations about protection for their homes and lives - but don’t worry you will be trained up on this. It is an important role within the branch, and we are the...


  • Witney, United Kingdom Hanover Dairies Limited Full time

    Covering the Oxfordshire Area The working hours are 40 hours per week working Monday to Friday Monday to Friday working times are 11.30am to 8.00pm including traveling,half hour lunch break included The role consists of following up on a promotion strategy by Hanover Dairies. Hanover Dairies are a company that has over 200 distribution rounds delivering...


  • Witney, United Kingdom FRS-UK Ltd Full time

    We are actively recruiting for a Customer Service Administrator to join the team of a well-established business based in Witney. **Key responsibilities**: **Customer Service** - Processing Online & account customer Orders / Invoicing - Confirming orders/stock situation and expected delivery dates - Processing credit notes as required **Online customer...


  • Witney, United Kingdom Publica Full time

    **Customer Service Advisor** **Witney** **Permanent - 37 hours per week, Monday to Friday 8:45am-5:00pm** We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor at Publica, you will play a pivotal role in providing exceptional customer support and maintaining strong relationships...


  • Witney, United Kingdom NSF International Full time

    Are you a dedicated, customer focused administrator, looking for a new challenge in a global organisation? To further ensure and grow our Supply Chain/Agriculture business, we are currently looking for a Customer Service Administrator to join our team based in Long Hanborough, Oxfordshire. This role will involve providing administrative support and...


  • Witney, United Kingdom Meech International Full time

    Job Title: Customer Service Administrator Location: Witney, Oxfordshire Salary: Competitive Job Type: Permanent, Part time – 25 hours per week. We are advertising the role of Customer Service Administrator working closely with all teams across the business. Objective Of Role We are looking for an administrator to help support the smooth running of the...


  • Witney, United Kingdom Meech Static Eliminators Full time

    Job Title: Customer Service AdministratorLocation: Witney, OxfordshireSalary: Competitive Job Type: Permanent, Part time - 25 hours per week.We are advertising the role of Customer Service Administrator working closely with all teams across the business.Objective of role:We are looking for an administrator to help support the smooth running of the Customer...


  • Witney, United Kingdom Meech Static Eliminators Ltd Full time

    Job Title: Customer Service Administrator Location: Witney, Oxfordshire Salary: Competitive Job Type: Permanent, Part time - 25 hours per week. We are advertising the role of Customer Service Administrator working closely with all teams across the business. Objective of role: We are looking for an administrator to help support the smooth running of the...