Customer Service Administrator

6 days ago

Witney, United Kingdom NSF International Full time

Are you a dedicated, customer focused administrator, looking for a new challenge in a global organisation?

To further ensure and grow our Supply Chain/Agriculture business, we are currently looking for a Customer Service Administrator to join our team based in Long Hanborough, Oxfordshire. This role will involve providing administrative support and delivering great customer service to new and existing customers, ensuring professional communication in a timely and friendly manner.

**What you will be doing**:
As Customer Service Administrator, you will report to the Manager, Supply Chain Food Safety (SCFS) who is UK based and your responsibilities will include but are not limited to:

- Working closely with other departments within NSF to ensure a professional end to end service for our customers
- Maintaining and updating databases
- Processing postal correspondence
- Previous administrative experience
- Customer focused taking pride in delivering great customer service
- Happy to help people both internally and externally - Flexible and adaptable
- Calm and confident approach when dealing with challenging situations and customers
- A high level of accuracy and attention to detail
- A methodical and logical approach with good problem-solving skills
- Good interpersonal skills with an ability to work on own initiative
- The ability to plan work and meet deadlines

**What NSF can offer you**:
You will be joining a great team of hard-working individuals who will quickly help you to become one of them. You will be given the opportunity to lead on certain projects and thus the chance to prove your ability to progress up the career ladder in this global company.

Our Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We’re growing fast, and that’s where you come in.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Reference ID: Food.843

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