Credit Administrator

3 days ago

Crewe, United Kingdom Ryman Stationery Full time

The Role:
To act as a support function to the Business Accounts and Credit Control team which covers 4 companies within the Theo Paphitis Retail Group, Ryman Ltd, Boux Avenue Ltd, London Graphics Centre Ltd and Robert Dyas Group Ltd.

Experience Required:

- 2+ years previous experience in a Finance office, ideally Sales Ledger or Credit Control
- Professional telephone manner
- Customer service awareness
- Resilient, flexible and adaptable
- Strong knowledge of Microsoft Excel, Word, Internet Explorer and Outlook and Google Suite
- Strong organisation and administrative skills
- Team player who can listen, learn and act on feedback
- Excellent track record of working in a fast moving and complex environment with great accuracy and attention to detail
- Able to communicate with people at all levels both internally and externally
- Ability to use your own initiative and manage your own workload
Key Performance Measures:

- Timely and accurate completions of tasks within deadlines
- Demonstrate good understanding of tasks undertaken
- Pro-active and confident making and standing by decisions
- Committed to delivering exceptional customer service through effective, clear and concise verbal and written communication, whilst supplying all relevant information
- Approaches all activities with positivity and seeks the best possible way to achieve tasks
- Positively contributes to team culture
- Conducts themselves professionally in their working day, retaining a positive and cheerful manner
Specific Responsibilities and Activities:

- Performing credit checks and further due diligence on new credit account applicants
- Opening and maintaining customer accounts on group systems
- Processing and posting sundry invoices and credit notes
- Activation of Business Account customer store cards
- Card maintenance on customer accounts (including card cancellation and logging replacement / additional / new cards requests)
- Electronic filing and archiving
- Liaising with other departments to help resolve customer queries
- Any other adhoc duties for Credit Control and Business Accounts team and the rest of the Finance department as and when required
What you will get from us:

- 20 days holiday accruing an extra day per year to a maximum of 25 days, plus bank holidays
- Free on-site parking with electric charging points
- Subsidised on-site canteen
- Retail discounts for the four companies within our group
- AAT study apprenticeship scheme

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£20,000.00 per year

Schedule:

- Monday to Friday
Work remotely:

- No

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