Customer Service Representative

10 hours ago


Wembley, United Kingdom MACBRITUniversal Motorcycle Training® Full time

**Customer Service Advisor / Administrator Needed - Alperton, North West London**

**FLUENT ENGLISH and PORTUGUESE ARE A MUST** - We are a motorcycle training centre in London, currently opening other training centres across the UK. We are looking for an experienced, professional and proactive Customer Service Advisor/ Admin. You will need to be a confident relationship builder, able to influence and advise customers on motorcycle licence related issues while delivering a first class service and be able to work on your own.

You will also need to achieve the company objectives and targets as set out by the Driver and Vehicle Standards Agency. You will have an excellent telephone manner with strong interpersonal and organisational skills.

**YOU MUST BE**:
Fluent in English

Fluency in other languages is also desirable (especially Portuguese)

Living within 15 miles from Alperton, HA0 4LR

Understand about UK motorcycles driving licences, or the willingness to learn.

Experienced in customer service and administrative duties

To have a CBT or Full UK Motorcycle Licence is also desirable

You will be responsible to liaise with instructors, take and process payments, take bookings over the phone/ online and assist with any other administrative duties as required by your line manager.

**Starting salary**: From £26,000 to £28,000 per annum, depending on experience + SALES BONUS.

** Working hours**:Four (4) to five (5) days per week, 08:00 to 16:00 OR 10:00 to 19:00. Some weekend work may be required.

***

**Customer Service Advisor / Administrator - Fluent in English**

Pay: £26,000.00-£28,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Weekend availability

**Language**:

- English (required)
- Portuguese (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 30/05/2025



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