Learning and Events Coordinator

3 days ago

Wallasey, United Kingdom Eureka! The National Children’s Museum Full time

To ensure all aspects of Play & Learning and commercial events are well organised and coordinated. This includes bookings, purchasing and resources, post-visit evaluation, data analysis, and reporting.

To support the development of ESD’s profile and work across the LCR, connecting with stakeholders to promote our work and opportunities to engage.

**Main Responsibilities**:

- Take ownership of the entire bookings process, whether for school visits, birthday parties, or corporate events, ensuring it is welcoming and professional, and meets the expectations of the visitor and internal stakeholders.
- Proactively seek opportunities to increase school visits to ESD, working and engaging with educational leaders and organisations and attending events to raise awareness and meet our targets.
- Ensure that communications with individuals and groups who have made a booking is managed effectively and proactively at each stage of the process, including sending out relevant information and requests.
- Ensure that internal communication is managed effectively and proactively, working closely with relevant departments and ensuring details are added to, and kept up to date, in internal systems and diaries and operational planning is well managed.
- Ensure an efficient system is always in place for all bookings and information management, including record keeping and data capture, processing them efficiently and accurately.
- Conduct data collection of all activities undertaken, producing reports and contributing to organisational performance monitoring and targets.
- Support the production and delivery of events and activities, liaising with contractors and providing operational and administrative support as directed, acting as a point of contact for colleagues relating to Play & Learning activity.
- Be event manager for corporate events when required, taking care of all operational planning and on the day logistics.
- Support the work to grow our corporate events business, conducting research and planning as required.
- Undertake administrative tasks such as ordering resources and equipment, financial administration, managing meetings and minute-taking, amongst others.
- Support the Customer Service Advisors, assisting with enquiries from a range of audiences, offering them help and advice on planning their visit.
- Provide cover for the ECM Learning & Events Administrator, managing school bookings and triaging enquiries.

**Health & Safety**:

- Observe all health and safety procedures so that risks to staff and visitors are minimised.
- Take responsibility for ensuring that individuals and organisations who deliver events at Eureka Science + Discovery have the relevant insurances and public liability, and that health & safety assessments and requirements are met.

**General**:

- Use IT systems and programmes according to needs and requirements.
- Be accountable for their own personal development.
- Undertake all work in accordance with policy and statutory requirements including GDPR guidelines.
- To undertake any duties which may be reasonably expected of a Learning & Events Administrator at Eureka
- Some evening and weekend work will be required.

Pay: £26,517.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
- Transport links

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 22/06/2025

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