Administrative Assistant

6 days ago

Winchester, United Kingdom Active Staff Ltd Full time

**Administration Assistant**

**Winchester - Office and Home Working Available**

**Full Time, Temporary Position**

**Salary £11.09 per hour**

This is a fantastic opportunity to join our client’s Leadership & Management Development team supporting the administrative function of the team. Our client is an innovative, challenging and high performing service where you can make a real difference to public services through developing managers and leaders.

**Role Responsibilities**
- Provide end to end practical and business support to enable the successful delivery of people development and transformation programmes across the service.
- Provide conference, event planning and organisation to deliver high-profile, high-risk events, often targeted at senior leaders.
- Provide first point of contact to give excellent customer support and accurate advice on people development provision.
- Provide advice on and updates to digital and systems learning.
- Assist Strategic Organisational Development Advisors with managing and delivering project milestones and ensuring deadlines within projects are met.
- Support the collation of evaluation to inform service delivery and performance e.g., through the use of surveys and the collation and analysis of data.
- Assess the validity and reliability of sources of information to establish effective networks of contacts and provide timely and accurate responses to enquiries.
- Select appropriate courses of action and make recommendations from a variety of options to provide appropriate advice to managers.
- Allocate and prioritise work to meet deadlines and make best use of resource.
- Monitor and control routine budgetary information and other data to support processes and service level agreements.
**Person Specification**
- Essential _
- Knowledge and experience of delivering excellent customer service, including understanding when to refer customer enquiries or complaints to line manager
- Ability to plan and prioritise own workloads and those of others (where appropriate) to meet deadlines/business needs
- Ability to work on own initiative and problem solve with limited supervision
- Good oral and written communication skills with an ability to communicate at all levels in a confident and diplomatic manner
- In depth knowledge and experience of Microsoft Software packages: Word, Excel and Outlook
- Experience of data entry
- Demonstrate accuracy skills and attention to detail
- Positively contribute to the team; take ownership of tasks and support colleagues to meet business needs
- GCSE English and Maths or equivalent
- Desirable _
- Experience of event management/course administration
- Experience of providing admin support
- Knowledge of HCC systems and processes
- Experience of implementing business improvements
- Experience with Systems Administration

**Job Types**: Full-time, Temporary

**Salary**: £11.09 per hour

**Benefits**:

- Work from home
Schedule:

- Monday to Friday
**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

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