Customer Service Advisor
2 weeks ago
A great opportunity to join a very interesting, niche business based in Newmarket.
You will acting as the first point of contact for clients, coordinating the exchange of information between the business and the clients and helping to ensure that the right departments have all the information that they need.
Key skills and duties will include:
- Being able to establish strong client relationships.
- Liaising with clients and internal areas of the business to resolve any issues.
- Acting as the key point of contact for certain clients.
- Obtaining and processing important information for the clients when needed.
- Keeping clients informed of any delays or situations that might arise.
- Monitoring and ensuring the timely delivery of reports between the company and the clients.
- Sending client information swiftly and accurately.
- Monitoring and updating databases
- Producing excellent written and verbal correspondence to the client.
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