Administration & Customer Service Assistant

2 weeks ago

Worthing, United Kingdom Michael Jones Full time

Welcome to Michael Jones, we're known for putting people first, and matching them with
wonderful places to live. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 85 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

We are looking to hire 2 full-time, permanent Administration and Customer Service Assistants who will be located in Chapelworth House. You'll enjoy a standard workweek of 40 hours. Monday to Friday 9:00am till 6:00pm. The salary ranges from £22,000 to £26,000 per annum.

Let's talk about the role. It involves:

- Oversee property maintenance and repairs, including coordinating with contractors and tenants.
- Develop and implement property improvement plans to maximise property value and profitability.
- Manage the check-out and deposit return process in accordance with company policies and procedures.
- Take full ownership of ensuring that your assigned portfolio complies with all relevant legislation and safety requirements, including Gas Safety/CO Alarms, EICR, EPC, and HMO regulations.
- Stay up-to-date with industry trends and regulations, and make recommendations for process improvements.

We're not just looking for someone who fits our team; we want to be a good fit for you too

We're looking individuals with qualities such as:

- Prior experience in property management and administration is preferable but not essential.
- Positive and proactive attitude, with strong interpersonal and communication skills, with the ability to work effectively as part of a team.
- Strong problem-solving skills.
- Ability to organise and prioritise tasks and responsibilities.
- Great attention to detail.

At Michael Jones we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

- Our smart spending app gives you discounts at over 900 retailers and our wellbeing

centre is packed with resources to help you get active, eat healthier, improve your

financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of

holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised

commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional

qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too Our company socials bring our people

together. So work hard, and then socialise even harder
We're excited to offer these amazing benefits to our hardworking teams. It's our way of
showing appreciation for your dedication. At Michael Jones, we value diversity and
inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and
perspectives.

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