Admin Assistant

Admin Assistant

**Offer ID**:

- 58616**Contract type**:

- Permanent**Schedule**:

- Full-Time**Country**:

- United Kingdom**Equans is looking for a Admin Assistant to join our team at Calderdale Royal Hospital on a permanentbasis. This is a full time role working 40 hours per week. On offer is a competitive salary up to £23,500 and benefits package.**

The role of Administration Assistant is essential to the successful delivery of the Estates services for Equans based at Calderdale Royal Hospital.

**WHAT WILL YOU DELIVER?**
- General administration duties assisting with help desk requests, answering telephone calls, action as appropriate including taking messages, dealing with queries.
- Conduct help desk monitoring in a polite manner, meeting and greeting visitors on arrival to the office, directing them to relevant Managers as required.
- Assist with secretarial support for the provision of documents where required, to include updating spread sheets, typing memos, meeting minutes and reports in an efficient and effective manner.
- Assist in maintaining electronic and manual administration systems, providing support to the administrative team.
- Assist with the upkeep of a paper-based records management system.
- Be prepared to undertake training where necessary to learn other skills to maintain and develop the requirements of the service.
- Be fully conversant and compliant with all processes which support the delivery of estate services ensuring compliance with contractual KPI targets.
- Develop and maintain effective working relationships at all levels with both internal and external customers.
- Adhere to all company policies including but not limited to, code of conduct, data protection and confidentiality.
- Enthusiastic and pro-active with ideas both during meetings and in general, with the aim of enhancing the overall administrative and helpdesk experience for our customers.
- Administration Assistant support with all operational functions, including PPM, reactive and audit tasks, to ensure jobs are completed in the contracted timescales, by pro-actively monitoring and chasing work orders to completion, within the required SLA’s.
- Working very closely with the operations team to ensure the timely and successful close out of all reactive, planned maintenance and audit tasks on our CAFM system (MAXIMO)
- Assist with both internal and external audits to ensure compliance in statutory, non-statutory and contractual requirements.

**WHAT CAN WE OFFER YOU?**

On offer is a competitive salary, up to £23,500 and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app

**WHO ARE WE LOOKING FOR?**
- Experience of a similar FM Admin role
- Good people skills with the ability to deal with customers and colleagues.
- Experience with Microsoft packages (Outlook, Word, Excel, and PowerPoint)
- Previous experience of procurement systems ( CAFM )
- Excellent customer service skills
- Able to identify issues quickly and find an effective resolution
- Manage multiple customer inquiries without compromising quality
- Effective time management

**WHO ARE WE?**

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

**WHAT'S NEXT?**

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