Emergency Department Coordinator

We need your administrative skills in our Emergency Departments It is really vital that our patients flow through the department and are either discharged or admitted promptly and accurately. To do this we need to increase our team of reception staff in Tunbridge Wells Emergency Departments to provide the administrative support to enable this flow. You will be working on systems such as Teletracking (bed management), Sunrise (electronic patient record) and other IT systems.

The shift patterns will between the hours of the following on a 4 week rolling rota.

08.00-20.00

09.00-21.00

The purpose of this role is to provide administration support to clinical teams with regards to all aspects of patient flow, using the various computer systems used within both Emergency Departments in the Maidstone and Tunbridge Wells NHS Trust.

As part of the team committed to delivering a high quality Emergency Department service, the post holder is responsible for the organisation and management of an efficient clerical system within the ED’s across both sites, the post holder may be required to cover other clerical areas within the directorate as appropriate.

The hours vary from day to night, including weekends and bank holidays on an agreed rota. Currently we offer 6, 8, 10 or 12 hour shifts either day or night, working up to 37.5 hours per week across both sites. The role will also involve working at the front desk booking patients in or liaising with our amazing clinical team and ambulance crews. Come and join the administrative team

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated. We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients. We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment. We work with Stonewall to embed an inclusive and accepting culture for all lesbian, gay, bisexual and transgender staff. We have 78 nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients. We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics

**Interview date**: To be confirmed.