Consumables Agent

The Mailing Room has an exciting opportunity for a **Consumables Agent **to join our well-established Consumables department.

As a Consumables Sales Executive your day-to-day activities are varied; with this role assertively maintaining high standards and in-depth product knowledge through continuous training and high-quality customer satisfaction goals. Our Sales Executives achieve sales targets, deliver The Mailing Room’s values, and manage strong customer rapport, satisfaction, and retention.
- **Our Commitment to You**_

We’re bringing together a team of talented, passionate, customer-centric people with a wide range of skills, experience, and expertise. Our commitment to you is clear, we will surround you with the right tools and people to help you do what you do best.
- **An overview of the role**:_

**This role will require strong interpersonal skills, managing relationships effectively with our existing customer base**. You’ll be working within a close-knit, friendly, and passionate Consumables team, and your responsibilities will include:

- Delivering a minimum of 50 calls per day by contacting our existing customer base to sell ancillary products, such as Ink and labels.
- Taking ownership for end-to-end process, from receipt of customer order through to supply and invoicing.
- Maintaining our bespoke Customer Relationship Management system with updates and all associated logs to ensure accurate reporting activity.
- The ability to identify upsell opportunities to work in collaboration with the Sales teams on defining strategies to increase customer consumable spend.
- Working towards rewarding monthly targets and expectations by providing a first-class experience to our internal and external customers
- Support and maintain The Mailing Room Values
- **Who would be the right fit?**_

We're passionate about finding the right person. It doesn't matter to us what your qualifications are or what your background is, but if you have an upbeat, positive personality and mirror our values and beliefs - you'll be the right fit.

**Benefits Package**:

- 25 days annual holiday entitlement, plus statutory days.
- Your birthday as an extra paid holiday.
- Eligibility for internal bonus scheme
- Paid charity days.
- Death in Service.
- Cycle 2 Work Scheme.
- Electric Vehicle charging points, free to use for any employee with an electric vehicle.
- Enrolment into our company Pension Scheme
- Educational materials and expenses.
- Eligibility for any additional employee benefits that the company may provide in the future.

**Job Types**: Full-time, Permanent, Temp to perm, Graduate

**Salary**: £21,000.00-£29,400.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Yearly bonus

Work Location: One location