Senior Lettings Consultant
2 days ago
What will you be doing?
- Working closely within the team and with the Managing Director to grow the business
- Coordinating the lettings office and team
- Monitor the overall and individual performance of the team, setting targets where appropriate and providing support to achieve them.
- Managing an existing lettings portfolio
- Liaising with tenants, identifying their needs and arranging property viewings
- Conducting viewings, obtaining feedback and updating the landlord
- Negotiating offers and agreeing new tenancies
- Offering an efficient, proactive and high level of customer service to the clients
- Assisting with queries, tenancy issues and enquiries coming into the business
- Prioritizing a varied workload & working to deadlines
- Understanding and updating the ever-changing lettings legislation
- Managing check-ins, check-outs, periodic inspections, Gas Safety Renewals and tenancy deposits
- Be compliant in issuing section notices
- Analyse inventory reports for any damage to the property
- Update database in the company’s software; make sure all details are kept up to date with relevant notes on the system
- Reconciliations of rents and damage deposits and managing tenant / landlord accounts
Required Skills & Experience
- MUST HAVE previous Lettings industry / Housing experience
- Flexible approach to working hours
- Financial competence/ good grasp of financial information
- Working knowledge of property law and compliance
- Dispute resolution capabilities
- Meticulous attention to detail
- Willingness to work towards Housing & Property Management Qualification
Hours are - Monday to Friday 9am until 5.30pm (Rota Saturdays with time off in lieu).
Competitive Salary Package dependant on experience and fit to the role
**Benefits**:
- Company pension
Work Location: In person
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