Office Administrator
1 week ago
This is an administrative role supporting the branch team providing an important link between the branch, suppliers, and the clients. Reporting to the Office Administrator, you will assist with the answering of incoming telephone calls and processing of sales and purchase related paperwork, handling customer and supplier information and managing the communication between the branch team and their customers.
The position will suit someone who thrives on variety, job ownership and accountability who is able to work without supervision. They will need to be resourceful and self-driven, able to motivate themselves, taking pride in a job well done and able to relate to others with empathy and patience.
**Key accountabilities**
- Answering of telephone calls and re-directing appropriately
- Dealing with supplier order acknowledgements
- Processing invoices and credit notes for both sales and purchasing
- Processing supplier remittances
- Dealing with invoice & claims queries
- Liaising with customers and suppliers
- Maintaining filing systems
- Updating of system data for stock, customers and supplier records
**Key Skills and Behaviours**
- Possess good verbal and written communication skills
- Understanding numeric data, with accuracy and attention to detail
- Good all-round administrative abilities
- Proficiency in Microsoft Office including Excel
- An ability to work under pressure and to deadlines
- An ability to work independently and as a team
- Excellent customer service skills
- A flexible and ‘can do’ attitude with a pleasant manner especially during busy times
- Excellent telephone manner
- Resourceful, self-driven and motivated
- Empathy and patience
- Enjoys a varied role
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
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