Vip Customer Representative

6 days ago

King's Cross, United Kingdom Ventures Lab Full time

**About us**

At Ventures Lab, we are market leading sports betting and gaming group operating in the online sector. With over 400 employees internationally and a strong presence in the iGaming and Fintech sectors, we provide a rich portfolio of products and services including iGaming verticals, electronic payments, and managed services for customer operations. Through technology and innovation, we strive to enable our partners to reach new heights.

On top of the technology, we also cover managed services for various markets, VIP management, Business Intelligence, Bonus systems and 24x7 multilingual customer support.

The objective of this role is to support the customers for our online products through both written and spoken channels.

What you will be doing:

- Follow communication procedures, guidelines and policies
- Transfer accurate information to customers with quality service and customer satisfaction
- Dedicated to resolving customers' issues or problems
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
- Work with different marketing campaigns
- Confident and ambitious on sales
- Achieve targets and goals given by team leaders, management or any party that was approved to give such

Desired skills & experience:

- Proven experience of delivering customer excellence
- Outstanding verbal and written English language skills
- Use and knowledge of Turkish language will be an asset.
- Competence with MS Word and MS Excel as well as general use of MS Windows
- Multi-tasking ability
- Ability to work in a team environment
- Ability to solve problems, initiative and resourceful

Our offer:

- Competitive remuneration and social benefits package
- Career progression with a large company
- Dynamic and friendly work environment
- Office location - in the heart of London

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 1 month

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Health & wellbeing programme

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus
- Tips

Ability to commute/relocate:

- King's Cross: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- Turkish (required)
- English (required)

Work Location: In person

  • Sales Advisor

    1 week ago

    King's Lynn, Norfolk, United Kingdom VIP Premium Vaping & E-liquids Full time £8,000 - £20,000 per year

    Job Description We are recruiting for a fantastic Sales Advisor to join the VIP teamBased at our Store in Vancouver Quarter, the successful Sales Advisor will earn £8.00 per hour & achievable monthly bonus'. This role is full time, 40 hours per week.As a Sales Advisor, you will be confident and passionate about providing an outstanding customer...

  • Events Relationship Manager –

    1 week ago

    Charing Cross, United Kingdom Jackson Barnes Full time

    Events Relationship Manager – (VIP Audience Development)Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. London Office - Hybrid Working Salary up to £35,000 + Bonus + Excellent Benefits A global events and media organisation is seeking a confident, personable and...

  • VIP Client Executive – B2B Events

    1 week ago

    Charing Cross, United Kingdom Jackson Barnes Full time

    VIP Client Executive – B2B EventsPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Central London - Hybrid Working - 3 days in-office Base salary up to £30,000 + Commission + Bonus + Benefits Are you ambitious, organised, and client-focused? Step into the fast-paced world...

  • Customer Representative

    2 weeks ago

    King's Lynn, United Kingdom Nationwide Full time

    It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team. **Some branches in this area are closed to the public on certain days as you will be helping members on the phones**. If the role is advertised as part time the salary will be pro rata. If there is not a role suitable at...

  • Customer Services Representative

    3 days ago

    King's Lynn, United Kingdom THE ONE GROUP Full time

    What a company and what a time to join! When you partner with a company that is looking to nearly quadruple their turnover in the next few years you know they have a great model and backing in place, this makes me excited to talk about the opportunity for you! To start with you will have a vital role on the customer services team, who are lively, friendly,...

  • Driver Representative

    4 days ago

    King's Lynn, United Kingdom Howlett Homes Group Ltd Full time

    We are seeking a new Driver Representative to join our successful team within an established national company. Our company has the finest showroom in the region for premium products, installing some of the most sought-after items in the industry and all of our leads are quality, generated by us. **Roles and Responsibilities**: - Present our products to...

  • Technical Sales Representative

    2 weeks ago

    King's Lynn, United Kingdom Contract Personnel Ltd Full time

    Role - Technical Sales Representative position Location - Kings Lynn, Norfolk Working hours - Monday to Friday - 8.00am - 5.30pm Salary - £37,500 per annum Capacity of role - Permanent position Our client is a leading manufacturer in the local area and they are currently recruiting for a Technical Sales Representative to join their company. Main...

  • Entry Level Sales Representative

    1 week ago

    King's Lynn, United Kingdom KLIC Home Improvements Full time

    A fast growing home improvement company are seeking a Entry Level Sales Representatives to join their successful team covering Kings Lynn, Norwich, Cambridge and surrounding areas. With a policy of promoting from within this is a great opportunity to start a lucrative career in sales with earning potential of £50k a year. **The Role**: - Visit customer...

  • Trainee Sales Representative

    2 weeks ago

    King's Lynn, United Kingdom Howlett Homes Group Ltd Full time

    We are seeking a new Trainee Sales Representative to join our successful team within an established Local company. Our company has the finest showroom in the region for premium products, installing some of the most sought-after items in the industry and all of our leads are fully qualified, generated by us. **Roles and Responsibilities**: - Build a rapport...

  • Assistant Shop Manager

    1 week ago

    King's Cross, Greater London, United Kingdom Shelter UK Full time £24,000 - £40,000 per year

    Salary: £24,938.55 per annum pro-rated, plus £ London Weighting pro-ratedLocation: Kings Cross – Shelter shopContract: PermanentHours: Part time, 22.5 per weekClosing date: Wednesday the 26th of November at 11:30pmWe're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kings Cross shop. This is an exciting...