Pet Shop Assistant

2 weeks ago

Bingley, United Kingdom Stefs Pet Pantry Full time

At Stefs Pet Pantry we understand the importance of having a strong team to deliver an unrivalled customer experience and to promote the brand. At Stefs we are currently looking for highly motivated, determined and committed team player to join us.

**What are we looking for?**
- Applicants with a interest in raw feeding, natural treats and health supplements
- Someone who appreciates a holistic approach to looking after their pets
- Applicant should thrive off interacting with pets and customers.
- Enjoy the challenges of a fast paced workplace.
- Applicants must be able to offer the highest levels of customer service

**What will the job be?**

Your role will be to assist the store team to maximise the potential of the store by providing exceptional customer service and promoting responsible pet ownership.
- Restocking shelves and freezers - restocked from our large walk in freezer, temp -18.
- Assisting with click and collects.
- Meeting and greeting customers.
- Operating the till and general housekeeping.
- Picking orders, and packing them for our online side of the business.
- Must be able to operate in a cold store, as raw feeders, we have extra large freezer, where our stock is kept.
- Unboxing deliveries, both ambient and frozen.

**Inclusive of the business needs, but not limited to just these jobs**.

**Rate of pay**:
£12.27 to £12.67 per hour and a staff discount.

We operate 7 days a week, rotas are planned a month in advanced, so prior warning is given for shifts. Usual hours during the week between 9am-5:30pm depending on the day. Weekends are 9-4pm.

**About us**:
Stefs inspiration behind Stefs Pet Pantry was raw dog food and the incredible effects it had on her Labrador, Skye. She became determined to be a voice for the voiceless, and to enable every pet owner to have the guidance and knowledge to make informed choices about their pet’s food. Since starting Stefs Pet Pantry, Stefs ethos has been to find unrivalled pet products and give them all one home. Stefs is ever expanding its products list and services.

**About you**:
We are keen to learn about you, we usually receive a high volume of applicants and to help us find you, please send us a covering letter including what pets you have.

**Qualifications**:

- Strong communication skills, both verbal and written
- Ideally experience in merchandising and retail sales
- Proficient in basic mathematics and time management
- Excellent phone etiquette and customer service skills
- Strong organisational skills to manage inventory and store displays
- Familiarity with the local pet care market and trends

Pay: £12.27-£12.67 per hour

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

**Experience**:

- Retail sales: 1 year (preferred)

Work Location: In person

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