Retail Assistant

Do you enjoy interacting with customers? Do you thrive in a sales role?

Do you like to work in a fast-paced environment where you are on your feet most of the day? Are you willing to get stuck in and support your colleagues and the business where ever needed?

If yes, then this could be the perfect opportunity for you

Location: Bingley Garden Centre

Shifts: 14 hours per week, every Saturday & Sunday.

As a Retail Assistant you will be responsible for:

• A central part of this role will be working on the Tills, being a friendly face helping customers pay for their items.
• Greeting and welcoming all customers from the moment they enter the shop.
• Offering customers advice and answering any queries they may have
• Organise efficient and the best value delivery option for the customer.
• Help to keep the shop floor and displays clean and tidy.
• Restocking goods when they're selling out, and ensuring they're attractively displayed.
• Assist in the processing of deliveries from suppliers, from its delivery to the warehouse to transferring to the shop floor; packaging removal, labelling, scanning to building safe displays on the shop floor.
• Creating inspiring and well-maintained merchandising displays.
• Maintain and ensure all Equipment, Tools and facilities are used in a safe manner by colleagues and customers alike.
• Ensuring the team replenish and present all products following date checks, price checks, stock rotation and departments Retail Standards.
• Welcome customer complaints, listen well, apologise and escalate to a Supervisor.
• Consider health and safety at all times; are displays safe, manual handling is done in accordance with the training, wear PPE and use handling tools
• Ask customers what they are looking for, why and what their projects are so that you can offer advice on additional and alternative products.
• Accurately carry out stock counts in accordance with the set process to limit mistakes.

What We're Looking For:

• A team player with a can-do attitude
• Physically able and happy to move displays and stock
• Having an eye for detail and presentation
• Able to work independently and use initiative

Why Join Our GREAT Team?

A GREAT Place to Work

Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.

Work-Life Balance

All roles operate within daytime hours - so your evenings stay yours.

Up to 33% Staff Discount

Treat yourself to garden and home favourites (*varies by department/concession).

Free On-Site Parking

Arrive stress-free with plenty of parking.

GREAT Values & Recognition

We live our values and celebrate yours with monthly awards and shout-outs.

Monthly Team Engagement Events

From information sharing to free food – we love bringing the team together.

Enhanced Holiday Allowance

More time off that grows with your length of service.

Grow Your Career

We support your development with company-sponsored training.

Well-being Support to Help You Thrive

Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we're here when you need us.

Pension Contributions

Helping you plant the seeds for a secure future.

Supporting Causes That Matter to Our Team

Through our Kindness Pot, we donate to charities and local causes close to our team's hearts – planting seeds of kindness in the community.

If you're looking for an exciting opportunity in a fun, dynamic environment, then apply today We'd love to hear from you

We are an independently owned business committed to our vision: to deliver great experiences for all the family. Through retail, food and play offerings in each of our retail destinations, we believe we have created a unique mix of brands that always deliver great experiences for families across multiple sites in Yorkshire.