Administrator/ Document Navigator

2 days ago

Tring, United Kingdom Rothschild House Group Full time

Responsibilities:

- Scan all incoming correspondence into patients records in a timely and accurate manner.
- Maintain scanning efficiency and organisation of scanning
- Examine clinical records for missing information
- Assign industry recognised codes
- Ensure clinical coding guidelines are complied with and all clinical codes are current.
- Collaborate with clinical colleagues and other healthcare professionals toe snsure information accuracy
- Code and file medical records. letters, reports etc using Docman or a similar system
- Ensure security and confidentiality of patient information is always maintained and that the practice confirms to the requirements of the Data Protection Act and Caldicott guidelines.
- Communicate all urgent problems to the Operations Manager as quickly as possible including any relevant information.
- Ad hoc administrative duties as delegated by your line manager or the Practice Manager
- Deal with patient queries on the telephone, e.g regarding referrals and appointment's
- Booking of patient transport where requested
- Liaise with other staff in the Practice and with hospital secretaries/ consultants on behalf of patients.
- Action messages and information for clinical staff as appropriate
- Action tasks from Doctors and staff where appropriate
- Sending clinical information to patients, community services and hospitals as requested
- Work at any of our sites as requested
- Provide cover for other secretarial staff during periods of sickness and annual leave

Attend Staff meetings, training and other meetings as considered necessary
- Undertake any other duties as requested by the Operations Manager commensurate with responsibilities of the post
- Process EMIS documents with OOH and discharge summary details for patients

**Skills**:

- Strong attention to detail and accuracy.
- time management and meeting deadlines.
- Ability to handle confidential information with discretion
- Strong communication skills, both written and verbal
- Ability to work independently as well as part of a team
- Performing under pressure/ Problem Solving

This position offers an opportunity to work in a fast-paced office environment with a diverse range of responsibilities. If you are a highly organised individual with excellent communication skills, we encourage you to apply.

**Job Types**: Full-time, Part-time

Pay: From £13.57 per hour

Expected hours: 20 - 37.50 per week

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 09/07/2025

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