Administrator - Full Time
2 days ago
**Job Title: Full
- Time Administrator 37.5 hours per week**
**Salary - £26,000**
**MAIN DUTIES**:
- Co-ordinating the Administration tasks in day to day running of the Lottery
- Continuous review of processes and efficiency and competent implementation of any updates needed within the Lottery software
- Creating a digital manual of processes with video tutorial which is to be reviewed regularly and kept in line with any changes in the administration department.
- Data input and day to day organisation of bespoke database system
- Ensure all documentation is scanned and filed using the in-house filing system
- Processing various methods of payments including cash handling
- Data preparation and analysis ensuring GDPR and data protection rules are adhered to at all times
- Liaising with the Marketing team to ensure streamlined processes between the website and the software for web sales.
- Monitoring, managing and answering queries and all other contact from customers, suppliers and contractors
- Providing individual training within the Administration team
- To support the Sales and Marketing team when required with data needs.
- To assist with the writing and implementation of general administration policies and procedures
- To answer the telephone and deal politely and professionally with enquiries in accordance with Company philosophy
- Other adhoc duties to support the Head of Finance and Operations.
**COMPETENCIES**:
- Strong Microsoft Excel skills are essential, must be comfortable working with and manipulating high volumes of data
- Resilience and ability to take ownership and use initiative to resolve problems
- Highly motivated and able to work under pressure and adhere to strict timescales
- Ability to organise and prioritise own workload, and takes pride in their work
- Excellent attention to detail
- Confident manner on the telephone answering and making phone calls
- Honesty and reliability
- Have excellent communication and interpersonal skills, able to liaise with a wide range of internal and external contacts.
- Be methodical with technical trouble shooting and problem-solving skills.
**QUALIFICATIONS, EXPERIENCE AND TECHNICAL KNOWLEDGE**:
- Excellent IT skills including proficiency of MS Office (Excel, Word, and PowerPoint)
- Previous experience of working within an office environment
- To be educated to a degree level or equivalent, or relevant work experience
- Clean driving licence
**Job Types**: Full-time, Permanent
**Salary**: £26,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Tring: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Data analytics: 2 years (preferred)
Work Location: One location
Reference ID: FTA
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