Administration Assistant
2 weeks ago
We are looking for an Administration Assistant to join our team in Canterbury. Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care to our patients.
Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.
With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.
If you’re asked to attend an interview, there will be a literacy and numeracy test.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:
Daily opening of post, date stamping and despatch
Data entry eg inputting of information such as new referrals, results of tests or questionnaires
Checks relevant systems eg RiO for clinic appointment lists
Liaising with other internal departments
Photocopying
Preparation of variety of documents and correspondence from tape, digital dictation or notes
Printing information in spreadsheet or report format as required
Likely to process confidential information
Laminating of posters or reports and binding as appropriate
Booking of appointments and, with appropriate supervision from the Administrators
Arranging meetings and events
Diary management
Ordering of stationery and other supplies
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