Administration Assistant

7 days ago

Canterbury, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

We are looking for an Administration Assistant to join our team in Canterbury. Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care to our patients.

Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.

With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.

If you’re asked to attend an interview, there will be a literacy and numeracy test.

We provide services for patients over 65 with various mental health conditions. Providing the very best care is something that we are passionate about and our administration teams play a crucial role in helping us to deliver this. If you're looking for a role that has real impact on the communities that we serve then look no further.

Our people are empathetic and compassionate, and understand the importance of the role that they play in the context of the broader organisation. You'll need to be professional, flexible and at ease with change. Happy working as part of a close knit team, you’ll also be able to get yourself motivated to make sure that the job gets done.

Due to the nature of our work, things can (and do) change at pace. You'll be able to take direction from your team as our priorities change and evolve.

While you may not have direct experience of working in the NHS, we’re really keen to hear from applicants who are willing and able to learn and are looking for a rewarding role within the healthcare sector.

High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:
Daily opening of post, date stamping and despatch

Data entry eg inputting of information such as new referrals and updating of progress notes, results of tests or questionnaires or onto personal budget sheets

Checks relevant systems eg RiO for clinic appointment lists

Liaising with other internal departments

Photocopying

Preparation of variety of documents and correspondence from tape, digital dictation or notes

Printing information in spreadsheet or report format as required

Likely to process confidential information

Laminating of posters or reports and binding as appropriate

Booking of appointments and, with appropriate supervision from the Administrators

Arranging meetings and events

Diary management Ordering of stationery and other supplies

This is a part time role, working Mondays, Tuesdays and Fridays 9am - 5pm. The role is based in Canterbury and there's also the opportunity to work from home on occasion (once fully trained).

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