Receptionist

4 days ago


Birmingham, United Kingdom GP Surgery Full time

**Location**: Castle Vale Primary Care Centre, 70 Tangmere Drive, B35 7QX

**About Us**: Shah Zaman Surgery is a friendly and highly motivated practice dedicated to delivering exceptional patient care. Serving over 4,600 patients, we pride ourselves on our organised approach and our commitment to meeting the needs of our community. Our team is at the forefront of online patient access and utilises SystmOne for streamlined operations.

**Position Overview**: We are seeking an enthusiastic and experienced Receptionist to join our supportive team. We are looking for both full-time and part-time roles, with flexibility required to cover annual leave and sickness.

**Key Responsibilities**:

- Provide excellent front-line customer service to patients and visitors.
- Manage appointment bookings and patient inquiries efficiently.
- Maintain confidentiality and adhere to practice protocols.
- Demonstrate strong communication and interpersonal skills.
- Handle multiple tasks while maintaining attention to detail.
- Utilise SystmOne effectively (preferable knowledge).
- Contribute to achieving QOF targets (preferable experience).

**Qualifications**:

- Proven experience in a similar administrative or reception role.
- Strong customer service ethos.
- Excellent computer literacy and keyboard skills.
- Flexibility and willingness to adapt to changing demands.

**Why Join Us?**
- Work in a purpose-built health centre.
- Be part of a friendly and well-organised team.
- Make a meaningful impact on patient care and experience.

**Application Process**: If you are a dedicated professional looking to make a difference in a supportive environment, we would love to hear from you Please submit your CV and a cover letter outlining your relevant experience.

**Job Types**: Full-time, Part-time

Pay: £11.44 per hour

**Benefits**:

- Company pension

Work Location: In person

Application deadline: 24/10/2024


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