Visitor Experience Assistants

2 weeks ago


Birmingham, United Kingdom Birmingham Museums Trust Full time

Job Advert

**Part Time**_(Fixed Term until 8th January 2026)_

**2 roles available**:
11am-4pm Wednesday-Sunday (£16,425 per annum)

1145am-510pm Thursday-Sunday (£13,797 per annum)

**Location: Thinktank (Birmingham Science Museum)**

Are you passionate about visitor experience?

We are looking for enthusiastic, hardworking, and positive individuals to join us. These roles will be focused on delivering excellent visitor experience at Thinktank. Your role will be to welcome visitors, sell tickets and engage with visitors as they experience Thinktanks 4 floors and the science garden.

We are looking for the right people who will enjoy enriching the visitor experience by:

- Provide high standards of customer care, to enhance visitor experience and achieve sales targets.
- Deliver a consistently high level of customer service.
- Assist visitors with queries in a prompt, professional, courteous and friendly manner.
- You’ll need to be confident with great verbal communication skills to excel in the roles we have available.

Interviews will be taking place in July, face to face with a panel which will include Emma Thompson (Visitor Experience Manager). In advance of the interview, you will receive a copy of the interview questions to prepare and you will have an opportunity to express any reasonable adjustments you might need.

**We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.



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